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UPKEEP YOGA

India

Consumer complaints and reviews about UPKEEP YOGA

ccunn70
 
Sep 17, 2017

Refusal to send order

I ordered and they have excuse after excuse on why I never received my order. They refuse to issue a credit or actually ship it. They couldn't even tell me how it was apparently shipped! Now they are blaming the post office that they didn't even know how they sent it. I should have checked the reviews before ever purchasing. They are a total scam and one day they will get shut down!!
mati
 
Sep 1, 2017

Portable LED Studio Photo Box from UPKEEPYOGA

I ordered the Portable LED Studio Photo Box from UPKEEPYOGA. It took over 4 weeks to arrive. I didn't mind this so much as they emailed to let me know of the delay, but when it finally arrived it looked like a rubbish bit of plastic in a black, thin fabric bag. There are no instructions or ANYTHING with it! I can't even open the box to use it!!
I'm really gutted as it cost me so much and I really need it to take photos for my new online shop. I have tried contacting them, but have not heard back. I then tried posting feedback on their website trying to ask other people for advice on how to use it, but funnily enough they only post positive 5 star ratings. This is definitely a scam do not buy from them.
Maria Brown
 
Jan 19, 2017

ITEM NOT DELIVERED, REFUSED REFUND

Stay away from this company! Terrible customer service.

I purchased an item over 7 weeks ago, it was suppose to be a Christmas gift for my daughter, but nothing came! The company couldn't give me the whereabouts of my item, and they refused to give me a refund, they simply said: "It's somewhere in transit so you just have to wait, only after 60 days we may consider an item as lost or stolen" Well, that's not what their website advertises!! They are misleading us. They offered no apologies for the delay!
I would still be waiting for my item bought almost 50 days ago if I hadn't decided to dispute the charge with PayPal. I warned them that I will dispute the charge and I will go public with my complain if they didn't give me a refund but they did NOTHING to prevent it.
My request was only for such small amount, they didn't care loosing a customer! I hope they loose many more for being so unreasonable. Their answers were just ridiculous!
Take my advise, don't buy from this company, you will regret it.
Rishab Shankla
 
Oct 17, 2016

Item held up at Kolkatta Airport sorting office

RJ864165605CN

2016-09-22 00:00 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

It has been saying the same thing for past one month. Help. It’s a Yoga product, Stone beads.

Item held up at Kolkatta Airport sorting office

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