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UPKEEP YOGA

India

Consumer complaints and reviews about UPKEEP YOGA

Maria Brown
 
Jan 19, 2017

ITEM NOT DELIVERED, REFUSED REFUND

Stay away from this company! Terrible customer service.

I purchased an item over 7 weeks ago, it was suppose to be a Christmas gift for my daughter, but nothing came! The company couldn't give me the whereabouts of my item, and they refused to give me a refund, they simply said: "It's somewhere in transit so you just have to wait, only after 60 days we may consider an item as lost or stolen" Well, that's not what their website advertises!! They are misleading us. They offered no apologies for the delay!
I would still be waiting for my item bought almost 50 days ago if I hadn't decided to dispute the charge with PayPal. I warned them that I will dispute the charge and I will go public with my complain if they didn't give me a refund but they did NOTHING to prevent it.
My request was only for such small amount, they didn't care loosing a customer! I hope they loose many more for being so unreasonable. Their answers were just ridiculous!
Take my advise, don't buy from this company, you will regret it.
Rishab Shankla
 
Oct 17, 2016

Item held up at Kolkatta Airport sorting office

RJ864165605CN

2016-09-22 00:00 China, BEIJING, Send item abroad (EDI-received), Air, KOLKATA AIRPORT SORTING OFFICE

It has been saying the same thing for past one month. Help. It’s a Yoga product, Stone beads.

Item held up at Kolkatta Airport sorting office

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