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UTS Mobile App

West Bengal

Consumer complaints and reviews about UTS Mobile App

Dec 6, 2017

UTS APP did not book season ticket but PAYTM deducted money from my bank account

Today Dec 06, 2017 at 09:36 am, while booking Season Ticket( Monthly II class Season Ticket from Konnagar to Howrah) using UTS app, the amount has been debited from my SBI Savings Account. but I did not get the Monthly Season pass in return

the amount deducted Rs 101.61. I was booking my Monthly 2nd class Season Ticket from Konnagar to Howrah with print option.
I did not see the ticket on my mobile 9830204953
I got following SMS on my mobile

"Transaction Ref No IGACMOMUW7 for Rs. 101.61 at PAYTM No on 06-DEC-17.9:36"

I want my money back as I did not had other choice other than getting the same at railway station

Please let me know how to go about it.

Dinesh Kumar Mishra

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