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Videcon D2H

India,
Maharashtra

Consumer complaints and reviews about Videcon D2H

d2h Team
 
Mar 15, 2019

Recharge amount not credited to d2h account

Dear Achal,

As per discussion over the call on RTN ( 9145364164 ), information was shared that recharged amount of Rs. 300/- has already been credited and consumed.

Regards,
Team d2h
Achal Bhadgaonkar
 
Mar 12, 2019

Recharge amount not credited to d2h account

Hi Team,

My d2h customer id 40307881, recharge amount rs 300 paid through ICICI imobile application banking on dated 12/03/2019 .Transaction ref no remarks "BIL/BPAY/############/BBPS/VideoconD2H/BBPVIDDTH_############", but the amount neither credited to my d2h account nor refund back to my original bank account. You are requested to take a necessary action to deposit the to my d2h account or refund back. It is very serious matter for me to lose the amount.

With regards,
Achal Ramesh Bhadgaonkar
Mobile no 9145364164
Samit Patil
 
Apr 6, 2018

Frequent Unfair deductions from Videocon D2H

Hi,

Myself Samit Patil using Videocon D2H for customer ID-169400187 from last 2 years. Recently Videocon D2H has started looting customers with their Khuskiyon ka weekend offer in which they lure customers with Re. 1 offer & later charge it with higher value of Rs. 50.

I am very furious about above issue .After complaining several times they resolved my complaint but 4 days later issue has reoccurred when I did monthly recharge. I again lodged a complaint to which they are avoiding to reply.

I am sick of their pathetic services now & I think strict action should be taken against such cheaters.
User705673
 
Apr 1, 2012

Deduction of Account Balance without information

Hello,
My name is Joheb Sayyed, I had bought a D2H connection, in June 2010, which had a subscription for 2 years.
Now i get a message on my TV screen, stating that the expiration date would be 10th April 2012.
When I call the D2H call center, they state one of your packages for TEN cricket is still installed and hence your balance was deducted.
I had recharged for TEN cricket giving hard cash and buying a coupon for 3 months, after 3 months i do not get any information stating that TEN cricket is active and balance getting deducted from your account.
1) I had to buy a recharge card to get it activated, if i knew i would have got it recharged directly from my account.
2) No information on the balance being deducted from my account for TEN cricket ??
3) When i do a recharge I should get only the validity I pay for, for continuation the customer must be informed, which in this case was not done and by default, the money was looted from my account.

I spoke with two TL of D2H call center, 1)Sandeep Pare 2) Nishant Qureshi on 1st april 2012 at 2 pm without any respect for the consumer and arrogance in telling you should call the service desk and get it deactivated after 3 months. They did not open a ticket or lodge a complaint with them, against this, i told them this was not informed, they say we cannot do anything.

I need your help, in getting this right and if i can get my 2 months subscription back.

The ten cricket package was deactivated by me today after this : request iD : 104055167

Consumer No: 12192295
Name : Joheb Sayyed
Contact : 9823913807
Email : [email protected]
Place : Pune.

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