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Videocon D2H

India,
Karnataka

Consumer complaints and reviews about Videocon D2H

d2h Team
 
May 16, 2019

Regarding mismatch in balance and due date

Dear Vinay,

We would like to inform you that we have successfully received recharge amount of Rs. 300 in your d2h account and your next recharge due date is 27-May-2019 and we have provided required command to update My Account information reflecting on your TV screen and request you to write us back for any further query regarding same.

Thanks & regards
d2h Team
 
May 6, 2019

Regarding mismatch in balance and due date

Dear Vinay,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
vinayjanardhanshetty
 
May 5, 2019

Regarding mismatch in balance and due date

I have recharged my videocon d2h on dated 04/05/2019 my customer id is :174523110 with 300 rupees which didnt get updated on my TV setup box display for which i have logged in to videocon d2h portal and checked the balance there and surprisingly it was showing me proper details but still whenever i checked on my tv screen i found a deviated balance as 10.75 rupees and it was valid till 06/05/2019 and is showing me that my last recharge done was 04/04/2019. after which i called customer care several times and they gave me some different reasons and also said that it will be resolved on 05/05/2019 but unfortunately it wasn't updated and i called them back and spoke to Mr. Amritanshu Sharma (customer support executive) and i got a wonderful reply from him that he will raise a complaint regarding this and shortly an engineer will visit my place and rectify it and for that i will be charged Rs 200/- but i dont understand the updation mistake is from their end and why the hell i am suppose to pay for it .... is this the kind of worst service we shall be expecting from them. and very pathetic service from videocon d2h. this is the simply way for videocon d2h to make money illegally by violating all working ethics. Their supervisors are always busy more than a Prime Ministers and we the customers are suppose to wait for them for long hours as if they are providing a free service.

Regarding mismatch in balance and due date

Siddu Masaraguppi
 
May 2, 2018

Recharge done for 2Months package but service received only 1month.

Dear Team,

As per your customer care communication I have recharged the amount for 2 month subscription. (Only Kannada channel packages) that my be add-on Kannada. But I didn't get the chanls as per norms.

In my location only 3-4 hr power supply is there, hence I'm requested you for lesser amount plan From your end. I am 6+ your old customer to your organization. As per your suggestions I recharged the amount.

I am not superb any SMS. Call service from your organization. And not given any written request. After recharge we are getting lot of calls from your unknown span calls?

And I don't know about You loan department details contact numbers name. Even in that department no one is my relative. And I didn't asked any loan & any extra service.
But You customer service executive telling that we are taken ₹50 loan. ?

Before 2 month my services is disconnected, For that I am so many times requested to your customer care executive. As well as supervisor . But no use, since from last 1+ years services are disconnected. They are asking extra amount recharge to start the service.

Regarding this kindly any one stand in customer place & help me.

1st time For your service set of box I have paid ₹3500/- to your technical support executive.

Regards.
Siddu M
9620566330
Akash Jadhav
 
Jan 31, 2017

recharge not done

please recharge successfully, my videcon d2h account.
Videocon_d2h
 
Jan 28, 2014

Videocon d2h

Dear Bobin,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
Bobin Kottackal
 
Jan 18, 2014

Not giving the Refund

I have recharged the Dth product (Videocon D2h) on 6 th of Jan 2014 through net banking from the website of videocon D2h the transaction is failure and the money is (Rs 200) deducted from my account. when i call the customer care they told me the money will be refunded within 36 hours. till now they will not give me the refund and they are telling it will add to your account balance i told them i'm leaving the place so i want refund only they agree to it on 9 th of jan 2014 and they told me before 11 jan 2014 you will get the refund from that day onwardas i,m calling for refund every time they are giving me a new complaint no already i have 5 complaint for the same

my Videocon D2H id 61050968 the connection is in the name of my father Zachariah

i'm looking forward to settle this one and get the refund back

Bobin Thomas

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