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Videocon D2H

India

Consumer complaints and reviews about Videocon D2H

User529566
 
Nov 28, 2012

Videocon d2h - worst customer service

Dear Customer,

Please be informed that, our representatives did try to get in touch with you but the number was not reachable.
However, we have taken a note that the installation of your d2h product is now done.
Please feel free to contact us in future.

Warm Regards,
Videocon d2h Team
User869841
 
Nov 24, 2012

Videocon d2h - worst customer service

I want to suscribe POGO channal My customer ID 1860491 and my mob 9898273029
User529566
 
Nov 24, 2012

Videocon d2h - worst customer service

Dear Customer,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
User529566
 
Nov 12, 2012

relocation issues

Dear Prashant,

Please note that, we have already forwarded your issue to our concerned department from your complaint made on another platform and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
User862411
 
Nov 11, 2012

online registration

I procured a VDOCON d2h dish and connection on 29.9.12. My Customer ID No. is 77791704. I had Rs.700+ in my account (as per the version of installer). To day I got a reminder through my mobile no 8981315552 that on 13th the validity will expired. I was told that I got a pakage of 200 Rs. per month.
1.How I will see my details of account?
2.Why most of the important Bangla channels (Star Jalsa, DD Bangla etc)are not allowed. No english channel are available.
3. Are the charges fixed or proportional to the use of the channel (Last month we were out of station for 13 days)?
Pl inform me in detail. My email ID is [email protected]
Samir Kumar Ghosh
Fl.2E Jhankar.
32/7/1A B.S. Main Road.
Kol-700038
User860018
 
Nov 7, 2012

online registration

Myself, Rajesh Maheshwari, and Customer ID is 76846258

I have shifted my house from Gh-8 to Gh-14 in Paschim Vihar and made the request for shifting the connection too on 02nd November 2012 at 2:00pm. But from that date to till now, there is no response from videocon D2h service providers instead of making many call to their customer center. My request number is 138586599 and 138613968.

please take the action earliest.
thanks
User855041
 
Oct 31, 2012

online registration

i planned to shift from my old address to my new house just 1 km away from the old address.. so i contacted videocon d2h's customer care and put in a request of removal and reinstallation of the equipment so they filed my request and they gave me a reference number...promising the engineer would visit in 24 hrs...but i didn't got any response...
so next morning i called up again, this time i was promised that the engineer would visit in next 12 hrs...but again i got the same response (no visit and no call at all)...same sequence continued and they gave me 4 reference numbers but NOTHING HAPPENED...
the same way i called up again and this time i had a word with the supervisor and was given a contact number but as usual didn't got any response...so now its been 5 days without any response so finally had to file a complaint here...expecting an early reply atleast now...

vishwajeet singh
09266663070
acnt number-71351048
User849334
 
Oct 22, 2012

online registration

Dear Sir,
This is S.D.BARIK, in which name I have booked my d2h.but I received massage from custo
mer care in name of "H.D.BARIK".My request is to change my name as former.

Thanks
User529566
 
Sep 12, 2012

signal not available

Dear Manish,

We understand that our representatives have got in touch with you and have resolved your issue.
Please note that, for your satisfaction we have given 1 month of free subscription.
We have taken a note that, your product is now working fine.
Please feel free to contact us in future.

Warm Regards,
Videocon d2h Team
User529566
 
Sep 7, 2012

signal not available

Dear Manish,

We have forwarded your complaint to our concerned department and will get it resolved that the earliest.

Warm Regards,
Videocon d2h Team
User792364
 
Jul 30, 2012

online registration

Dear Sir,
I forgot my user id & password, so I can't recharge via credit card, please help me to solve this problem.
User792364
 
Jul 30, 2012

online registration

I forgot my password, please help me, I can't recharge videocond2h account.
User781492
 
Jul 15, 2012

online registration

Indrajeet Ram Raj Pal,
Dear Sir/ Madam, Indrajeet pal my Customer ID 30972253 I had channel Problems no single, my call center calling date 14/7/2012, time 10.10, pm,
no res potions please, help, my mail ID. [email protected]
mobile no. 9833244656,
User776315
 
Jul 7, 2012

online registration

Dear Sir/Madam, I Pradeep Panigrahi, my Customer ID 72782193, I had made payment online for rs 1590/- for Videocon d2h satellite on 03/07/2012. I got message on 04/07/2012 installation schedule on 05/07/2012 before 5.00 PM. Till today 07/07/2012 at 6.00 PM no one call to my mobile number for installation d2h. This is really very poor service. I daily call customer care 2/3 times for delay, they told me that today engineer call your no and instillation done today. But Why delay service..
User747391
 
May 28, 2012

online registration

Complain No. 112699386 - Customer ID - 47626950

On 22.05.2012 an engineer from Videocon installed Videocon antina. I purchased 19 metres of cable from him and I also paid him Rs. 400.00 in cash (charges of installation Rs. 200.00 + cost of cable Rs. 200.00). Contact / Cell No. of the person is 8862090295.

I done the recharge of Rs. 200.00 online (by credit card) on 22.05.2012.

Since 27.05.2012 suddenly the connection is disconnected. Upon calling to the customer care, they informed me that installation charges worth Rs. 200.00 has been debited to my D2H account (although I have paid that person Rs. 400.00 in cash).

Could you explain me why there is a double charge?

Further, I receive SMS from Vediocon upon every recharge saying your account has been credited by Rs. XX.XX. Even I receive SMS for special promotions.

WHY I DID NOT RECEIVE SMS FOR DEBITING MY ACCOUNT FOR RS. 200.00 ???

Upon calling to customer care I immediately receive SMS stating my complain no. 112699386 and THAT WILL GET RESOLVED BY FRIDAY ??? Whay it takes that long time to resolve the issue where THE CUSTOMER IS NOT AT ALL IN ANY FAULT ???

Don't you have any system in place where you can chase the person (send by you for installation) to ask why Rs. 200.00 was not remitted to you ???

Could you please advice your higher authority (email / contact no.) to whom I can escalate further?

- SNAJAY GADEKAR
User711973
 
Apr 10, 2012

online registration

I have want to register in videocon d2h
User710478
 
Apr 7, 2012

online registration

mostly songs channel donot come
User710478
 
Apr 7, 2012

online registration

mostly english movie chanel donot come.
User703658
 
Mar 29, 2012

online registration

ok, but chanels are not asper the packages.
User703658
 
Mar 29, 2012

online registration

no complaint
User695666
 
Mar 19, 2012

online registration

Product No * 410111780111824727
Satellite Card No # 41471713523
name - sanjay kumar
mobile 8950197775
plz register send my id my email id [email protected]
User512507
 
Jul 24, 2011

online registration

I want registration of your D2H Videocon site for recharge purpose.
User336709
 
Feb 24, 2011

online registration

Myseldf kuldeep nagar and Customer ID is 22346612 I have complained for deactivate my extra sports packages. But there is no response against my complaint my complained no. is 31602548.
please take the action earliest.
thanks
User305984
 
Jan 28, 2011

online registration

i have want to register in videocon d2h
User286144
 
Jan 10, 2011

online registration

registre my

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