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Videocon D2H

India

Consumer complaints and reviews about Videocon D2H

d2h Team
 
May 14, 2019

Connectivity is down

Dear Nakul,

As discussed over the call waiver amount of Rs. 52.86/- posted in your d2h account. Kindly let us know if you need any further assistance.

Thanks & regards
 
d2h Team
 
May 14, 2019

Very very worst service-Videocon D2H

Dear Ramkumar,

Our team tried to contact you on RTN (6363893920) but is not contactable. Furthermore, we would request you to share your alternate contact number along with the feasible timings, so that the needful can be done.

Thanks & regards
 
d2h Team
 
May 14, 2019

Signal Not Available

Dear Abhinav,

We would like to inform you that we have tried to call you on RTN (9724341210) but is not contactable. Moreover, we have sent the refresh command, if you are still facing the issue please share error screenshot.

Thanks & regards
d2h Team
 
May 14, 2019

Nothing watch in TV

Dear Nikhil,

Our team tried to contact you on RTN (9250443439), but not getting any response. Furthermore, we would request you to share your alternate contact number along with the feasible timings, so that the needful can be done.

Thanks & regards
 
d2h Team
 
May 14, 2019

D2h Services not working

Dear Prabha,

We would like to inform you that we have tried to call you on RTN (9008917408) but not getting any response. Moreover, you can change your package via application or website. Kindly let us know if you need any further assistance.
 
Thanks & regards
d2h Team
 
May 13, 2019

Videocon is 3rd rated

Dear Christy,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
 
d2h Team
 
May 13, 2019

Relocation Not done

Dear Raghuveer,

We apologize for the inconvenience caused. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Team
 
May 13, 2019

d2h new connection activation fraud

Dear Sree,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
 
sree chandra
 
May 12, 2019

d2h new connection activation fraud

10 may i took new connection, its been 3 days still am not getting channels to watch. 100 of calls made to customer care no one is able to explain issue. 4 complaints rised still no action has been taken...
d2h Team
 
May 11, 2019

16-4 E Error

Dear Sunil,

As discussed over the call your concern regarding E16_4 related issue has already been resolved. And we have successfully received your recharge amount of Rs. 400/- on April 04, 2019 in your d2h account.

Thanks & regards
d2h Team
 
May 11, 2019

I am not able to login to select the channels

Dear Nagaraj Shetti,

As discussed over the call about your channels not available related issue we have sent a refresh command from our end. Moreover, you are using the new regime package, if you want to make any changes then you can do the same via website or application. Furthermore, you have a monthly subscription of Rs.210/- per month including 18 % GST. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
May 11, 2019

Worst Service i ever encountered : customer ID 37633582

Dear Saurabh,

We would like to inform you that your d2h account is disconnected due to insufficient balance. Kindly share error screenshot which you are getting while changing your package.

Thanks & regards
d2h Team
 
May 11, 2019

Services not activated

Dear Priya,

As discussed over the call about your concern regarding channels not available we have sent refresh command from our side. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
May 11, 2019

Worst Service

Dear Harry,

We request you to kindly share the screenshot for the error message which you are getting at the time when you do the transaction at [email protected] Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
May 11, 2019

not changing the package

Dear Akhilesh,

We would like to inform you that the DRC pack has been changed in the diamond combo as per your request. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
May 11, 2019

ERROR:- 107-4 this smart card is not connected with box.

Dear Mr. Saxena,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Thanks & regards
d2h Team
 
May 11, 2019

Videocon D2H is not working

Dear Rishabh,

As per discussed over the call issue related to services not working has already been resolved. Moreover, you wanted to deactivate the mirror connection taken request for the same. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
 
May 11, 2019

Worst Service from Customer Care

Dear Khadeer,

We would like to inform you that we have successfully received your recharge amount of Rs. 220/- on March 10/2019 and Rs. 250/- on March 16/2019 in your d2h account. Moreover, we have sent an update command from our end to update your account. Kindly let us know if you need any further assistance.
 
Thanks & regards
d2h Team
 
May 11, 2019

SET UP BOX IS NOT WORKING

Dear Amit,

We would like to inform you that your account is disconnected due to insufficient balance. Kindly recharge your d2h account to resume the services.

Thanks & regards
d2h Team
 
May 11, 2019

Not able to watch any channel even after the recharge

Dear Rishi,

Our team tried to contact you on the given number but unable to reach you. Furthermore, we would request you to share your alternate contact number at [email protected] along with the feasible timings, so that the needful can be done.

Thanks & regards
d2h Team
 
May 11, 2019

three days passed still call not connect with customer care

Dear Jignesh,

Our team tried to contact you on the given number but unable to reach you. Furthermore, we would request you to share your alternate contact number at [email protected] along with the feasible timings, so that the needful can be done.

Thanks & regards
d2h Team
 
May 11, 2019

Videocon D2H - Worst service

Dear Ashish,

Our team tried to contact you on the given number but unable to reach you. Furthermore, we would request you to share your alternate contact number at [email protected] along with the feasible timings, so that the needful can be done.

Thanks & regards
Christy Kumar
 
May 10, 2019

Videocon is 3rd rated

25 day's since asking for reinstalling but still not done... engineer ran away with Rd.450.and customer care executive world s 3rd class.
Christy Kumar
 
May 10, 2019

Videocon DTH pp25 days since asking for reinstalling still not done

Worst 3rd class customer service executive.. their seniors are 10 time more 3rd rated...more than 20 days since asked for reinstalling.im calling every day but new complaint in registered saying in 8 hours it will be resolved but nothing they do.... hello they disconnect the line saying transferring, want to take up these guys legally... suggest.
d2h Team
 
May 10, 2019

Problem of RTN

Dear Suraj,

We would like to inform you that we have tried to contact but you are not contactable and as per our record no complaint has been generated in your d2h account.

Thanks & regards

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