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Videocon D2H

India

Consumer complaints and reviews about Videocon D2H

Ramkumar Krishnamoorthy
 
Mar 5, 2019

Very very worst service-Videocon D2H

My Customer ID:101181869 Very very worst service past one week i am suffering a lot till now no one taking care of my problem.

I have selected channels and activated but till now channels are not coming..If i called customer care very worst update..

Did you guys really solve my problem ? Now a days your guys just taking money from customers not solved the problem...


Ramkumar.K
rajkr1965
 
Mar 5, 2019

Problem of RTN

Sir,
My Number Register with d2h account keep having call of Videocon customer due to my complaint and your reply on it . I request you to remove my complaint on complaint board and also with my d2h account.

Thanks regards
Ramkumar Krishnamoorthy
 
Mar 5, 2019

Very very worst service

My Customer ID:101181869 Very very worst service past one week i am suffering a lot till now no one taking care of my problem.

I have selected channels and activated but till now channels are not coming..If i called customer care very worst update..

Did you guys really solve my problem or else i will go to consumer court.


Ramkumar.K
103949173
 
Mar 5, 2019

I am not able to login to select the channels

I am trying to login to my I'd which is not happens last one week and I has done complaint I'd information as below Dear NAGARAJ SHETTI your Complaint No. 694357956 for Customer ID 103049173 has been registered and will get resolved till Monday, March 4, 2019 11.31 AM still I had not got any information and before recharge also I has called customer care for select the chan.but as they information it's not yet started in d2h but now No one is there in the company to resolve the problem after recharging also I am not able to watch channels it's very poor service is given by videocon.
Ramkumar Krishnamoorthy
 
Mar 5, 2019

Very very worst service

My Customer ID:101181869 Very very worst service past one week i am suffering a lot till now no one taking care of my problem.

I have selected channels and activated but till now channels are not coming..If i called customer care very worst update..

Did you guys really solve my problem or else i will take alternative decision...


Ramkumar.K
nakul upasani
 
Mar 5, 2019

Connectivity is down

Team,

I have sent 4 mails in last 4 days but there is no response and my connection is not working. I need refund for not providing me the service. In fact I tried toreach you many times but the customer care numbre3s are not reachable.

It seems company no moire exeets. My customer ID is 184216118.


Please confirm issue is resolved.
nakul upasani
 
Mar 5, 2019

Connection not working

Team,

I have sent 3 to 4 mails in last three days but my problem is not yet resolved. I am unable to see the channels. Please refund me the amount for last 4 days and confirm the services are started.

Your customer care is also not working. It seems company no more exists.

My customer ID is 184216118

Regards
DeeEss
 
Mar 5, 2019

Paid for the package but no channels being displayed

Hi,

I paid for the Videocon D2H package today and none of the channels are showing up now.

The setup box will start and then as soon as the light turns green, it turns red again. It was working fine till yesterday but today after selecting channels of choice as per TRAI guidelines and making the required payments nothing is working.

Their customer numbers are not reachable at all. And dropping email to them seems to have no impact. Nobody bothers to respond or read.

This is horrible service being provided to the customers. How do they manage to survive in the competition, I really wonder.

Customer# 101074219

Not sure if somebody will even respond.
d2h Team
 
Mar 5, 2019

Videocon d2h not showing any channels

Dear Janardhanan,

We would like to inform you that we tried to contact on RTN ( 9656625030 ) but you are not contactable. As per your concern related to channels not working we have sent refresh command. Kindly share error screenshot if you face an issue.

Regards,
Team d2h
d2h Team
 
Mar 5, 2019

Hopeless Videocon D2H

Dear Ravindra,

We would like to inform you that we tried to contact on RTN ( 9881740940 ) but you are not contactable. As per your concern related to channels not working we have sent refresh command. Kindly share error screenshot if you face an issue.

Regards,
Team d2h
d2h Team
 
Mar 5, 2019

Videocon d2h is a team of frauds

Dear Customer (119301308),

As discussed over the call on RTN (9990183170), you are facing issue with STB but are not available at home. So we request you to call on customer care number when you are facing issue in STB so that we can provide resolution.

Regards,
Team d2h
d2h Team
 
Mar 5, 2019

Poor customer care

Dear Rajan,

As discussed over the call on RTN (9779569001 ), you wanted to make changes in your package the same has been done.

Regards,
Team d2h
jaaichoudhari
 
Mar 5, 2019

Services stopped abruptly

your services are worst n absolutely 3rd graded! None of your telephone numbers are working and neither the request submitted through online portal is processed. When i try to enter my customer id 6408118, it says invalid customer number and auto disconnects. Are you guys high on weed? Totally insane! My services are stopped in spite of having sufficient balance in my account.
Padmini_95
 
Mar 5, 2019

Not able to view channels subscribed

I am not able to see the most of the channels of Star, music channels are not at all coming and even most of news channels which are defined as free. Why is this happening suddenly. When i tried to communicate with customer care its always busy. Is this a way to handle customers when you cant afford to communicate to all the customers you shouldn't have so many customers at first place and secondly i haven't received any communication regarding the disconnection of channels. Is it the way to handle your business shame on you.
Sunil P S
 
Mar 5, 2019

16-4 E Error

My Customer ID Is 99934016. I Have Recharged On 04-03-2019. From Yesterday We Are Getting 16-4-E Error. Please Do The Needful.

Thanks & Regards

Sunil P S
nkniit
 
Mar 4, 2019

very bad service

I have paid for re-installation and Videocon service engineer did not install proper place. Customer care not responding .
d2h Team
 
Mar 4, 2019

Chanel are not coming

Dear Raj,

As discussed over the call with you on RTN- 9540517106, now the issue has been resolved.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

Up to dating

Dear Customer(samee9444),

As discussed over the call with you on RTN- 9292400800, now the issue has been resolved and no changes in the package were requested by you.

Regards,
Team d2h
RANJAN1252
 
Mar 4, 2019

Nobody picking phone since 4 February 2019

Since February 04 2019 D2H service is not working and no body picking up the call also not getting any response from their customer care through mail.
They are charging and deducting the amount from the balance. Please guide how to get in touch with videocond2h and restored the service and how to complain with TRAI.
d2h Team
 
Mar 4, 2019

Paid for the services but not able to view selected TV channels

Dear Raj,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

Videocon d2h not showing any channels

Dear Janardhanan,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

Hopeless Videocon D2H

Dear Ravindra,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

NO RESPONSE FROM CUSTOMER CARE OR NODAL OFFICER

Dear Sridhar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

VERY BAD SERVICE

Dear Sanjay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
d2h Team
 
Mar 4, 2019

Selected Channel not visible

Dear Nick,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

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