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Videocon D2H

India,
Bihar

Consumer complaints and reviews about Videocon D2H

d2h Team
 
Mar 30, 2020

Account not activet

Dear Ashrafali,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards
[email protected]
 
Mar 29, 2020

Account not activet

Black screen with error
I am getting constant error on my LED that DSS BBCL account has ran out of balance and you need to recharge your account.
I am not being able to see any channels for the past one week.

Customer ID : 161994856

Customer Service call not connected - Worst customer service ever seen

Resolve issue asap please
d2h Team
 
Apr 17, 2019

Not able to see many channels

Dear Utkarsh,

As discussed over the call with you on RTN- 9771844755, we have added the channels as per your request. Kindly let us know if you need any further assistance.

Regards,
Team d2h
d2h Team
 
Apr 8, 2019

Not able to see many channels

Dear Utkarsh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Utkarsh biswas 2146
 
Apr 6, 2019

Not able to see many channels

I have the base pack popular and my present account balance is 2002 expiring on November 2019 . Suddenly many channels like aaj tak sony tv sab tv ndtv india etc is showing insufficient balance or channel not subscribed. I am highly dissatisfied with your service. Trying to reach you throutthe customer care number bt either it says switched off or network busy
My rtn is 821093006 and customer id no. Is 65002322
Sameer Kumar
 
Oct 5, 2015

cheating by service provider

Dear Sir,

My consumer ID is 139455315, I have videocon d2h connection & recharging my account as per New Gold Sport pack. Few day before I got a massage from service provider recharge your account on 06/10/2015 instead of 13/10/2015. Regarding this concern we have contact to customer care but he is not responding regarding my complaint & cheating me. So please do needful in this concern.

Thanks & Regards
Samir Kuumar
iamdeeban
 
Jul 12, 2015

Videocon D2H

Hi,

i recharged videocon d2h through online from videond2h website through internet banking.

Amount detucted ,but the payment balance not coming on TV and all the channels disconnected.

Transaction Details
Account Number 910010048910513
Transaction Date 13/07/2015
Transaction Amount INR 290.00
Transaction Type DR
Transaction Description INB/152915259/Bharat Bus TECHPROCESS/

Videocon customer services are very bad and frustrating the customers.

im seeing there are so many complaints in internet , complaint boards and consumer court about the tech process payments for videocon recharges
iamdeeban
 
Jul 12, 2015

Videocon D2H

Hi,

i recharged videocon d2h through online from videond2h website through internet banking.

Amount deducted ,but the payment balance not coming on TV and all the channels disconnected.

Transaction Details
Account Number 910010048910513
Transaction Date 13/07/2015
Transaction Amount INR 290.00
Transaction Type DR
Transaction Description INB/152915259/Bharat Bus TECHPROCESS/

Videocon customer services are very bad and frustrating the customers.

im seeing there are so many complaints in internet , complaint boards and consumer court about the tech process payments for videocon recharges
R SAMBATH
 
May 13, 2015

VIDEOCON ON LINE RECHARGE

I had done VIDEOCON RECHARGE for my d2h 22178106 for an amount of Rs.500/- on 11 May 2015 vide Account No.914010011538205 Transaction Type DR Transaction Description INB/145490017/BHARAT Bus TECHPROCESS/

But till date my Videocon d2h has not been uploaded with Rs.500/- or my money has not been refunded to my Axis Account.

Kindly do the needful or advise for further action. My mobile No.99441 37773 / e-mail [email protected]

Expecting an early reply.

Thanking you,

R SAMBATH
HB 16 GREEN PARK APARTMENTS
PERIYAR NAGAR, ERODE 638 001
TAMIL NADU
ard12
 
Apr 15, 2015

Recharge Not Done

I have online recharged my d2h connection ID 79814808 through Axis bank online recharge payment Rs 241/- vide INB/142212415/Bharat Bus TECHPROCESS/ on 15 APR 2015. Amount debited from account but not credited in d2h account. Where I have to make complaint about it. Please advise.
Balakrishnan TK
 
Jan 4, 2015

Onlined2h recharge not credited

I have online recharged my d2h connection 105586037 through Axis bank online recharge payment Rs 200/- vide INB/130160466/Bharat Bus TECHPROCESS/ on 04 Jan 2015. Amount debited from account but not credited in d2h account. Where I have to make complaint about it. Please advise.
suryarj27
 
Dec 10, 2014

failure of recharge

i had done online payment for VEDIOCON d2h through Axis online banking twice of Rs 200. both the time hot payment confirmation received as id's- INB/127449027/Bharat Bus TECHPROCESS & INB/127482726/Bharat Bus TECHPROCESS. payment deducted but my act with customer id 22801412 not recharged.
rrahul33
 
Aug 2, 2014

online recharge failure refund

sir, I have recharged my DTH connection of vedeocon with 200 but amount is deducte from my account and had not been refunded back.
Customer ID 80746552
Your a/c 63939896 is debited Rs 200 on 2014-07-28 A/c balance is Rs 298.58 Info: INB/113252806/Bharat Bus TECHPROCESS/
this above is the message of my transaction
kindly refund my money otherwise i have to go court
Videocon_d2h Send email
 
Nov 9, 2012

non refund of money and no new connection established as promised

Dear Anand,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team
User215514
 
Nov 6, 2010

installation not provided

I bought a Video con d2h from MANOJ AUDIO, VIDEO AND CASSETTE CENTER Ekma, Saran BIHAR on 3rd of November 2010. they assured me that it will be installed the very next day. We paid the full amount of Rs 1690 and he handed over the set top box only saying that the installation engineer will reach tomorrow with the rest of the instruments. From the 5th of November, the shop owner started rejecting our calls and and at once told us to contact the customer care. On not finding any positive or satisfying result from the customer care, at last we decided to complain. Hope that we will be justied

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