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Videocon D2H

Tamil Nadu

Consumer complaints and reviews about Videocon D2H

Coolshrawan Send email
May 18, 2012

Improper Installation

i changed the position of dish on my own. they didn't helped.
Videocon_d2h Send email
Jan 16, 2012

Wreckless complaint and not able to resolv

Dear Customer,

We understand that our Representatives have got in touch with you and exchange offer benefit has been credited to new Customer Id.
We have also confirmed that you are satisfied with the service provided.

Please feel free to contact us for further query.

Warm Regards,
Videocon d2h
Videocon_d2h Send email
Jan 16, 2012

Worst audio and hear in mono

Dear Customer,

We apologize for the inconvenience caused.

Please share with us your Customer ID, so that we can assist you further.

Warm Regards,
Videocon d2h
Videocon_d2h Send email
Nov 17, 2011

Refund of amt as product undelivered after payment

Dear Customer,

We understand that you installation has been completed.

Feel free to contact us in future for further query.

Warm Regards,

Videocon d2h
Apr 4, 2011

even after 3 days booking d2h was not installed

I bijal wife of Paresh J Dolia... have booked a Videocon D2H in name of my Husband Mr. Paresh . J . Dolia customer care id is 39929430 ,I have become a fool since I have booked it on 1-apr-2011 from jayam & co venkat nagar,kolathur branch bill no 276 . I got a sms on Sunday i.e. 3-apr-2011 that within 24-48 hrs someone form customer care will contact me. I got a call from told him my situation and he said he will make sure that today someone will install at 8 pm . I again called Mr Karthick (9940477597) who called me in morning when I was in my office attending a meeting with my boss . First time I disc the call , he immediately called me I disc the call . Then after sometime he called me again I attended his call. He said" am I speaking to Mr. prashanth .. I said "my husband's name is Mr. paresh and I m his wife. He said " I m on my way to ur home for installation ". I said I gave appointment on 2-apr-2011 for installation on a sunday, now no one will be at home so I requested him to come at 8pm. he said" I m already there" I said I can’t make it at this time and more over I was told that before anyone comes they will call me he said "I called u but u disc the line". and then he said "I will see if I can come and I will confirm by 6pm." but at 430pm I called him to check whether he is coming as my husband was leaving out of station wanted to drop him so wanted to confirm whether he is coming . He said "my work time is from 9am to 7pm and I will check if I m free I will call you by 6pm". Then I got a call from customer care executive from 04442857222... A guy spoke to me and asked me whether d2h is installed, I told him my situation and he said he will make sure that today someone will install at 8 pm. I again called Mr Karthick (9940477597)today at 630pm to check whether he is coming .. I just asked him r u coming today? He said "I m at customer place what can I do?" is this is professionalism... I m also working for customer care I never answer my customer like this... its a shame if these guys are doing customer service... pls hang yourself videcon... I m totally disappointed with the services within 4 days of purchase .. I should have bought airtel or dish TV
Jan 10, 2011

technical problem no response to complaint

Dear Sir/Madam
since i got the videocon d2h it cause problem,My Customer Id -26130261 the channels are not viewing properly, they loosing their numbers and ending my TV on a Screen which includes pictures in pictures more than 12 (12 channels on my one tv screen) i complaint abt it the Engineer (they call) came and did something. Day after i got same issue, i call him he told me call to customer care i cannot do anything, i call customer care she told me ur complain is closed.you have complaint again then only we can send Engineer today, i also made the complaint today.there is no service from their Engineers.while attending the complaint they asked to cut the tree to get clear signal.i did so but now also the same problem arise.




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