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Videocon DREAM DTH -

India,
Tamil Nadu

Consumer complaints and reviews about Videocon DREAM DTH -

d2h Team
 
May 16, 2019

DTH Not working - No Response

Dear Customer (Nellaiappan_R),

We have tried to get in touch with you on RTN +91 9444787653 however, no response received from your end. Moreover, the work order of E16-4/C04 (64782013) has already been completed by our service team. Kindly let us know if you need any further assistance.

Thanks & regards
 
d2h Team
 
May 6, 2019

DTH Not working - No Response

Dear Customer (Nellaiappan_R),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Nellaiappan_R
 
May 5, 2019

DTH Not working - No Response

For past 5 days the Videocon - DREAM DTH is not working at my home - I had been reaching out to the customer care to resolve the problem but not receiving the expected answer and its very much annoying . Also received SMS support team that the problem was resolved - but the problem persists .

Ist SMS - problem was resolved
2nd SMS - Problem will be resolved shortly
3rd SMS - Problem will be resolved shortly

but nothing is getting resolved . We retired people have entertainment only through watching channels but cannot do a follow up everytime.

Compliant Number : 713637060
Customer ID : 224300890

I'm posting it here - so that Videocon DTH officials can read it and solve the problem. Customer Support is not really up-to the expectation.

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