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Consumer complaints and reviews about Videocon

Feb 14, 2019

Change my plan without information

1. Last 10 days I am trying to contact to your customer care but they are always busy 1 or 2 time they on call but told me we can't help you write now....

2. Most of channel are not available even o selected in my current plan .

3. They Change my plan without any information .

4. They don't even speak properly..
I may very disappointed .

Please solve my problem as soon as possible..

I.D - 102564266
Ajay Kaushik
Jun 14, 2018

Item not repaired or replaced

I have bought a Videocon 32 inch LED TV which is still under warranty. TV is not functioning for more than one month. I have lodged a complaint on 15th march 2018 and complaint number is GUR1503180085. Almost 3.5 month elapsed but LED TV is not yet repaired or replaced. I called many times to service center & customer care, they say your part has not arrived yet and if i call to customer care they say only service center can tell u. No body is responsible....nobody is replying. I feel Harassment..badly from your services
Sep 28, 2016

Regrading Poor Service

I Gaurav Kumar here by want to lodge a complaint against Videocon D2H. We bought this product with customer ID 82756884 almost 3 years ago. Since the date of purchase, we are facing a lot of problems in this product. When ever we speak to customer care, we are given an assurance that our service engineer will visit us with in 24 hours and rectify the problem. But this is a routine of Videocon that their engineers are never on time and if they come to visit us then it has been too late after 5 to 6 days. I request you to take a strict action against this company or at least try to rectify the problems related to engineer visit.
Ajay Balyan
Mar 30, 2016

Call issue

My number is 7357291411
I am not able to call from my videocon number. Its saying u seems to dial a wrong number for all numbers
Aug 17, 2015

puk code

i want to knw the puk code of videocon to unlock my sim no.8529298559.
pls snd me the puk code to my alternative no.7206178927 either on my email id [email protected]
Aug 15, 2015

mobile phone not returning

From last four month I am not getting my phone from luxmi service mg road nr dev cinema pls help to get the phone otherwise I am going to register a complaint against company

mobile phone not returning

Aug 3, 2015

Amount deducted but recharge is not done

Dear team
Yesterday 3/8/2015 i done recharge 150 Rs throght mobile banking,Amount is deducted in my account but recharge is not done
Kindly find the detail
Mobil no- 8684811772(videocon)
Acc no 30037104787

Request accepted for processing payment of Rs 150 to TOPUP Code=949 Tid=############

Payment of Rs 150 if debited would be reversed soon. Code=952 Tid=############

Payment of Rs 150 if debited would be reversed soon. Code=952 Tid=############

Please refund amount to my account
Jul 21, 2015

mobile phone switch off

my videocon mobile z45 purchase 05/02/2015 last one month my mobile suddenly switch off battery charging full but when pick up the phone suddenly switch off
Jun 15, 2013

not working properly

Sir i had brought videocon refrigerator in 2006 Now it is not working properly i.e cooling is not effective or freezing is done .so please check it as soon as possible.

Ravikant saharma
street no.1 vikas nagar near N.F.L TOWNSHIP
CONTACT NO. 9416946478,9416734718,9416487678,01802665178,9416787678
Aug 30, 2010

Fraud job

I got the following mail from
Jan 20, 2013

Non Refundable of Unnecessary/wrong Deduction of talk value/talktime

I bought a message pack for 34 rs. on 16th dec 2013 which was valid till 16th january 2013 and my money got deducted for msgs on

(1) : 2 Local SMS : 1.00 * 2 = 2.00 Rs. + 1 National SMS : 1.50 Rs. = 3.50 Rs.
(2) : 1 National SMS : 1.50 Rs.

Total Money Deducted from my no. 7357812563 is 3.50 + 1.50 = 5.00 Rs.

My SMS pack was active and around 790 free msgs were left then i called customer care on 11th jan to complaint about it and their senior employees told me to refund my money & they will register their complaint after 1 day, 1 day came, 2nd day past, 4th day past, on 16th of jan, dey wrote my compaint and send me complaint no. : 169199 which was schedulet to be resolved on : 18 jan, but nothing happened till now, And now, on 20th jan, i jus called them and talked to a guy named ANOOP for 17 mins. on customer care and he told me to refund of my balance in 24 hrs & then i asked for my new complaint no., he told me as i will hang up, i will get it thrugh SMS, but i didn even get new complaint no...
I am literally frustrated and lost my patience, they are wasting my precious time...
I am not finding any solution for this, I am Software Engineer and i can not waste my time like this, i have called them 10 times, but no +ve response...
Nov 15, 2012

sim activation and wrong commitment

dear sir
myself rakesh garg has purchased a new sim from Garg Telcom old bus stand kaithal*(Haryana) mobile no. 9138820000 by pay 120Rs cash on 12.11.2012. He said me that no. will be started in the evening but till date it is not started. He also said me that you will get a talk time of 200 min. and iinternet of 3gb.

I think this is a fraud and wrong staement. ur dealers are giving. this is for your knowledge and necessary action. On 59059 nobody knows how to work. Who will help.who are the right person to contact. i am totally emberassed by such type of facilities u r giving ur customers?
how VIDECON chalegi

please acknowledge

rakesh kumar garg
Pjogar Send email
Oct 11, 2012


not getting service of my lcd which is under warranty from last two months.
Its not working and having colour fault problem.

surendr kumar malinda
Aman Bura Send email
Sep 5, 2012

reduce the balance by 30 rupees

i have not subscribed for the caller tunes and they have reduced rupees 30 from my balance. they have sad that i will get back my balance on 22.8.2011 till 9 am. but i don't get it back . my complaint number is 72937215. the customer care is not solving my problem. if i will not get my till tomorrow i will convert my no. in bsnl through portability.
Videocon1 Send email
Mar 14, 2012


Dear Sir,

We have tried to contact you for PUK number but you were not reachable. Kindly confirm alt number.

Aug 30, 2010

Fraud job

Mon, 30 August, 2010 7:59:14 AM
Add to Contacts

Your Resume has been selected for our new plant. The Company selected
62 candidates list for IT,Administration,Production, marketing and
general service Departments, It is our pleasure to inform you that
your Resume was selected as one of the 62 candidates shortlisted for
the interview. The Company VIDEOCON is a brand name in Electronics
manufacturing business in India, The Company is recruiting the
candidates for our new plants in Delhi,Bangalore, Pune and mumbai.

Your interview will be held at The Company Corporate office in New
Delhi on 5Th of September at 11.30 AM, You will be pleased to know that
The 62 candidates selected 55 candidates will be giving appointment,
Meaning that your Application can progress to final stage. You will
have come to The Company corporate office in New Delhi. Your offer
letter with Air Ticket will be sent to you by courier before date of
interview. The Company can offer you a salary with benefits for this
post 35, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and
other Company benefits. The designation and Job Location will be fix
by Company HRD. At time of final process. You have to come with photo-
copies of all required documents.

1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

You have to deposit the (Cash) as an initial amount in favor of
Company HRD. Department. for Rs. 10,200/- ( Ten thousand two hundred
rupees ) through any [STATE BANK OF INDIA] Branch from your Home City
to Company Senior HRD. Account NO, which will be send to you upon your
response. This is a refundable interview security.

Your offer letter with Air tickets will be sent to your Home Address
by courier after receiving the confirmation of interview security
deposited in STATE BANK OF INDIA. This Company will pay all the
expenditure to you at the time of face-to-face meeting with you in
Company. The Job profile, salary offer, and date -time of interview
will be mention in your offer letter. Your offer letter will dispatch
very shortly after receiving your confirmation of cash deposited in

We wish you the best of luck for the subsequent and remaining stage.
The last date of security deposited in bank 4Th of September 2010 You
have to give the information after deposited the security amount in
bank to The Company HRD - direct recruitment via email. Your Letter
with supporting document will be dispatch same time by courier to your
postal address after receipt of security deposited confirmation in
bank. The interview process and arrangement expenditure will be paid
by VIDEOCON. Lodging, traveling and local conveyance actual will be
paid by VIDEOCON as per bills. The candidate has to deposit the
initial refundable security as mentioned by HRD.

NB: You are advice to reconfirm your mailing address and phone number
in your reply. and 10,000/- ( Ten thousand rupees ) will be the
refundable amount, as 200 rupees will be deducted as bank charges for
funds deposit. and if you are been selected or not, still the amount
will be refunded to you, as the amount is just to prove that you will
be coming for the interview in order for us not to run at lost after
sending you the air ticket and you don't show up on the day of

Wishing you the best of lucks

Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part – 1, Greater Kailash.
Email:[email protected]
Mobile: +91 9873154578

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