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Uttar Pradesh

Consumer complaints and reviews about VIDEOCON LED SCREEN CORRUPT

Jan 27, 2020


Videocon is not solving my problem which is still pending since last 45 days.
I Mukesh Agarwal R/o 90 Naulakha Sadar Bazar Agra had purchased a Videocon LED Model-VKV 40 GH17 XAH TV″ No VKV40FH Serial No 110915110148900341 from M/s Digital World Sadar Bazar Agra Vide Retail invoice No. 103 on dated 25.10.2015 with 5y years warranty.

Last month I had faced a problem in my Videocon LED TV that TV screen was not appearing. Then I had registered a complaint on Videocon Service Centre naming R.K.Care Centre (GSTIN:09DSLPK4292L2ZY) at Shahid Nagar Agra on dated 07.12.19 for above said problem with AMC Type 17XAH. They told the problem is in Videocon TV screen and assured us for replacement of screen within a month. Even after no response within a month I again visited the Service Centre and that time they said that it will take time of approx 6 Months.
They gave contact no 01204500600 & 9897439386 of Sh Govind but even after repetitive calls there is no response at these numbers.

So I want to know that how much time you need to give this above-mentioned item because since last 45 days I can’t see my problem is resolving.I am unable to watch my TV and DISH TV charges are also going in vein.

I also mailed to [email protected] but no one reply to me.

In view of the above, you (concerned officer/official) are once again hardly requested to kindly replace above mentioned part OR kindly resolve the problem which is pending since last 45 days from your side and reply me as soon as possible/ contact me at 9639362517 /9759538422.


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