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videocond2h

India,
Karnataka

Consumer complaints and reviews about videocond2h

[email protected]
 
Jun 12, 2019

VideoconD2H Connection issue

I had requested VideoconD2H to re-establish the connection which was locked for couple of years since I was away from home. I Initial request was raised on 22nd of May for unlocking the connection. Three months payment of 1539 INR was paid towards the re-establishing the connection as per the customer care executive suggestion. In spite of that connection was not working. Several complaints has been raised with D2H so far. apart from moving the complaints to next day. they are not providing any solution. complain numbers raied so far are 725154556,725697402,725462164,720261756,724561921
Apart from moving the complain to next day videocon is not doing anything. I had to wait 30minutes on the call and supervisor was relectant to pickup the call. I request the complaint to be addressed asap. my customier id:97803998.
[email protected]
 
Jul 1, 2016

Customer ID : 149125671 -- TV not receiving signals -- completely blocked to watch tv

I am not able to watch TV from month of june 2016 and my money is wasted. No positive response from service team to visit customer place and resolve issue.

My Details :
Rahul Rastogi
[email protected]
Videocon Customer ID : 149125671
Videocon Account No : 14846762

Sevice replaced the reciever part with paid service on 25th June but still the product is not working. Previously atleast i was able to watch tv with screen getting cut but no the signals are completely lost.

There is no update on the extended warranty payment also done to the engineer on 25th june.
Overall money paid : Rs 200 + Rs 350 + Rs 599 = Rs 1150
200 -- service charges
350 - receiver part replacement
599 -- extended warranty for one year

I need immediate resolution to the problem and strict actions aganist the responsible service team members.

Regards,
Rahul
9986745815
Brinda anbalagan
 
May 31, 2016

Worst customer service

Hi.

Videocon d2h customer service is damn worst...

No response at all. ...they are not providing info. Properly.

Just for installation ...I am keep on following then for a month.

Totally disappointed with cus service team...very worst.
ravinder RK
 
Aug 13, 2013

INTERRPTED SIGNALS (SERVICE)

AS MENTIONED ABOVE
ravinder RK
 
Aug 13, 2013

interrupted service

Dear Sir,
1. I have taken vediocond2h Digital DTH Service about a year back.
2. My system is getting very frequent interruption in its relay system. After running the TV for some duration (No fixed duration) the program gets interrupted like " We get only sound effect and picture gets blurred and its movement stops". This report was given to service station at Bangalore. Servicemen came but the problem remains the same. In fact he was not able to diagnose the actual reason for interruption.
3. Problem is still existing. Every time I have to get up and switch off the connection for 15 to 30 second and again put on the switch to make it working. This procedure was told to me by the dealer from whom I got the connection. I am fed up with the frequent interruption.
4. My Videocon d2h connecetion
.

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