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Videocondth

India,
Tamil Nadu

Consumer complaints and reviews about Videocondth

d2h Team
 
May 16, 2019

Balance deducted twice for Engineering visit

Dear Customer (cdurai24),

We would like to inform you that Rs.200/- has been credited in your d2h account on April 06, 2019. Kindly let us know if you need any further assistance.
 
Thanks & regards
d2h Team
 
May 9, 2019

balance deduction of rs337 with no reason

Dear Mr. Deshmukh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dhanaji Deshmukh
 
May 7, 2019

balance deduction of rs337 with no reason

Hi,
715499177 is my complaint number. I recharged my account with 500 rs but the balance shown was 156 rs. I have called CC 10 times, every-time they promise to resolve and ask to wait for 24 hours then for 12 hours. After waiting for 7 days, I called CC for explanation they told to hold the line and then cut the call twice. Finally i managed to talk to senior officer after waiting for 30 mins on call and she made an excuse of system down and asked for call back later. From this pattern, I can say they are trying to avoid this complaint. If possible, please look into it.
d2h Team
 
May 6, 2019

Balance deducted twice for Engineering visit

Dear Customer (cdurai24),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
cdurai24
 
May 4, 2019

Balance deducted twice for Engineering visit

My Customer Id is 74044131. Due to no signa issuel i have raised engineering visit. Engineer also fixed the problem and collected 200 Rs. Later on date 30/04/2019 videoconDth also detected 200 rs from my dth balance. I have raised the complaint against this. My complaint id is 714381664. They given deadline for this complaint number is 01 May 19. But, the complaint is not yet resolved. While asking status with customer care they not responding properly. Not responded my email also. This is an wort policy they following for engineering visit. please look into the complaint some one in videocon dth and resolve as soon as possible.

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