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Vishal Mega Mart


Consumer complaints and reviews about Vishal Mega Mart

Feb 11, 2019

Not action taken for faulty trolley bag


This is to inform you that I have purchased a Safari Magnum trolley from the Vishal Mega Store on 12 December 2018 which covers 5 years International warranty. On my purchase I didn't inspected the Trolley thoroughly and i went out of station for 1 month when i came back I found that there was a sticker in the trolly with bar code upon it and the sticker came out a bit, but when i saw it closely it was pasted intentionally so that the hole or damaged side of the trolley gets hidden. When i enquired about this in the store they said bring back the trolley we'll exchange and when I took the trolley there they just simply said they are not responsible and they'll not return. On calling the incharge of their store he without even listening to me straight forward denied by saying 99% of our customers are happy its not a big deal to ignore rest 1%. So, I don't know who gives him such stats to be so confident about the 99% happy customers what I want my matter to be solved.
So I want you to involve in this matter and try to resolve my query its been only 1 and half months, otherwise there would be no faith upon the consumer courts or any other complaint court by any consumer in the future.

MY EMAIL- [email protected]

Not action taken for faulty trolley bag Not action taken for faulty trolley bag Not action taken for faulty trolley bag Not action taken for faulty trolley bag

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