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Vodafone

India,
Maharashtra

Consumer complaints and reviews about Vodafone

User605030
 
Dec 4, 2012

Talktime not added

Hello Aaryan,

Thank you for your time on the call. Hope we were able to address your concern.

Regards,
Vodafone Customer Care.
User605030
 
Nov 29, 2012

Settlement of Bill.

Hello Paragdas,

Kindly share your contact number with us at www.vodafone.in/existingusers/hns/pages/h2h.aspx?h2hid=fwclsc5nnb74ce41 so that we can assist you further.

Regards,
Vodafone Customer Care.
User605030
 
Nov 28, 2012

Over Bill

Hello Sidd,

Please share your contact number with us at http://bit.ly/SsoIVg so that we can address your concern better.

Regards,
Vodafone Customer Care.
User605030
 
Nov 20, 2012

Deduction for Live TV from Mobile

Hello Akut,

Thank you for your time on the call. Trust we were able to address your concern.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Nov 20, 2012

Complaint on new sim card

Hello Asghar,

Thank you for speaking with us. Hope we were able to address your concern.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Nov 19, 2012

Worst experience with Vodafone

Hello Shishir Pandey,

Thanks for writing to us. Please send us your current contact details and your alternate contact number at http://bit.ly/ZXMHQu so that we may address your concern better.

Regards,
Vodafone Customer Care
User823412
 
Nov 18, 2012

Deduction for Live TV from Mobile

S. THEY WILL NOT STOP. SO YOU SHOULD WRITE TO C.CARE AND NODAL AND PASTE THIS ADDRESS LINK IN THOSE MAILS.
User823412
 
Nov 18, 2012

Worst experience with Vodafone

GOOD, V.GOOD... SOME PEOPLE LIKE YOU SHOULD COME TO FIGHT FOR THEIR RIGHTS AND RESPECT... ALSO FILE FIR IN POLICE FOR ABUSE.. WILL GIVE IMD. RESULT. SEE THAT THE ABUSED FELLO IS IN POLICE LOCK-UP AT-LEAST FOR A DAY.
User823412
 
Nov 18, 2012

Complaint on new sim card

Justice is a rare commodity and is costlier than GOLD. cannot be easily got. fight through police and court. good-luck
User605030
 
Nov 13, 2012

CARD NOT ACTIVATED SINCE 10 DAYS

Hello Ashwin,

Thank you for writing in. We are looking into your concern and will get back to you with an update in 48 working hours.

Regards,
Vodafone Customer Care.
User605030
 
Nov 9, 2012

Legal notice and abusive calls

Hello Sonal,

Please note that we are looking into your concern. We will get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Nov 8, 2012

Unnecessary Bill payment

Hello Nilesh,

Please be informed that there was no GPRS pack active on your account. Thus, you were charged for GPRS usage at 10p/10kb. We regret to inform that we will not be able to reverse the charges as they are accurate and valid.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Nov 5, 2012

Bill Issue

Hello Pratik Fernandes,

We wish to inform you that we are looking into your concern. We will get back to you with assistance in 48 hours.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Oct 31, 2012

Bill discrepancy

Hello Yogendra Vijay,

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Mumbai
User823412
 
Oct 30, 2012

Bill discrepancy

nw also do d same. record all call made 2 deir c.care, write mails 2 c.care, nodal, hav printouts of all mails. and file case in civil court in TORTS LAW fr 1 cr demage.
User841337
 
Oct 27, 2012

USB not working

Hi

The network engineer visited my place. He did not even touch the usb or my laptop. Just checked if he is getting network on his cell powered by vodafone. His comment was – the 3G is weak but good enough to check medium sites and youtube videos. when i asked for his recommendation, he said he cant give any as then that would mean he is committing to something – which he cant do. I think thats very unprofessional. I have been asked to visit a store and get the usb and sim checked as well as pay for another month. I dont intent to pay for another month if I am not assured of service. Give me my money back. Enough is enough!
User823412
 
Oct 27, 2012

Dumb Employee and Management

d execs wil only once again confirm their loot. Alternatively y dont u file a FIR on nodal-vodafone under IPC 408, 415 and 420. This wil giv u a betr result ..
User605030
 
Oct 25, 2012

Dumb Employee and Management

Hello Digantsharma,

Please be informed, one of our executives will contact you in next 48 working hours to assist you further.

Thanks,
Vodafone Customer Care, Mumbai
User823412
 
Oct 23, 2012

Customer care

many times vodafone will not update records which v submit in ther computer and miss it. so u will be called for and required to produce those again until they correctly update.
User841337
 
Oct 21, 2012

USB not working

i am so sick and tired of you people. if there would have been a lesser amount involved, i would not even have bothered so much. its been over a week that i posted an online complaint, assuming that since umpteen visits to the store was futile, this might work. but even after 10 days, all i get is 2 calls and absolutely no visits. no one came to check the network. the callers only inquired more about my issue. i could gather from the way they spoke that none of them even read my complaint. are the employees illiterate? now you tell me, what am i supposed to do to either get that hopeless dongle working or get my money back? you guys are just wasting time so that you can give the excuse that you wont give me money as i have used your worthless product when it never actually worked. have some dignity. this kind of cheating customers is simply ridiculous!
User605030
 
Oct 20, 2012

Customer care

Hello Kavi,

Please share your current and alternate contact numbers here http://bit.ly/RJGce5 for us to assist you better.

Regards,
Vodafone Customer Care.
User605030
 
Oct 19, 2012

Voucher code damaged after scratching...

Hello Pawan,

Please visit your nearest Vodafone Store along with the damaged coupon for better assistance.

Regards,
Vodafone Customer Care.
User605030
 
Oct 16, 2012

In appropriate Deduction of Balance

Hello Irfan,

We called on your number but could not reach you. Please note that you have been charged for using third party application. A recharge for Rs.99/- along with Rs.399/-pack has to be made to avoid any further deduction. Kindly get back to us, if you need any further assistance.

Regards,
Vodafone Customer Care, Mumbai.
User605030
 
Oct 9, 2012

port in

Hello Shahrukh,

Thank you for writing to us. Please email us the scanned copy of the receipt(preferably the one that was issued by our associate dealer)of the new connection to [email protected] for further assistance.

Regards,
Vodafone Customer Care, Mumbai.
User838953
 
Oct 7, 2012

port in

the number is 8082239702

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