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Vodafone

India,
Gujarat

Consumer complaints and reviews about Vodafone

User1055
 
Jul 1, 2011

Incorrect caller tune set

Hi Bhavin,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at [email protected] for any assistance in future. We're happy to help!

Regards,
Vodafone Customer Care, Gujarat
User1055
 
Jun 22, 2011

tower problem

Hi Amit,

Thanks for writing in to us with your concern and for the time on our call. We would like to inform you that our network team is looking into the issue and will get back to you in 14 working days. Please email us at [email protected] for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Gujarat
User1055
 
May 16, 2011

Deduct money from account & wrong information by custmour care

Hi Krunal,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/jO1UEZ and we'd be happy to help.

Regards,
Vodafone Customer Care
User1055
 
May 16, 2011

Not Answering well

Hello Jitu Chauhan,

Sorry for any inconvenience caused. Kindly share your number with us here http://bit.ly/j3AsDv so that we may be able to address your concern as soon as possible.

Regards,
Vodafone Customer Care
User1055
 
Apr 30, 2011

i-data plan

Hi Ankur,

Thanks for writing in to us, we sincerely regret the inconvenience caused to you. We tried calling, but were unable to get in touch with you. Please share an alternate contact number with us so that we may be able to speak with you and address your concerns. For any assistance in future, email us at [email protected] or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
User412276
 
Apr 29, 2011

i-data plan

been harrased by company
User344932
 
Mar 3, 2011

vodafone reacharg

vodafone gave wrong info. they should give refund.
User1055
 
Feb 4, 2011

Bill Payment

Hello Pragnendra,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/gN2tu0 and we'd be happy to help.

Regards,
Vodafone Customer Care.
User1055
 
Oct 20, 2010

Network, Weak Signal

Hi Shah,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bZtWqT and we’d be happy to help.

Regards,
Vodafone Customer Care.
User1055
 
Aug 3, 2010

Customer Service

Hi Prashant,

We apologize for any miscommunication from our end. We understand that you have received the credit for Rs. 25 on your account. Thank you for your valuable feedback. For further help with any other query, kindly mail us at [email protected] We would be happy to help.

Regards,
Vodafone Customer Care, Gujarat.
User1055
 
Aug 3, 2010

want summary of postpaid mobile bill of no. 9825095209

Hi Tirthesh,

Thank you for contacting us with your request. Further to our conversation, we would like to inform you that your email address has not been updated against you number. Secondly, to receive call details on your bill, you would need to activate Itemized Billing on your number. To update your email and activate itemized billing on your number, please send ACT IB <Email ID> as an sms to 111. The itemized bill is chargeable at Rs. 25 per month and the bill would be generated on your bill generation date. If you are looking to retrieve call details for a specific month, please call 111 to place your request. For more details on itemized billing please visit http://www.vodafone.in/existingusers/services/pages/euitemisedbill_activate.aspx

Alternately, you can also view the call details for the last thirteen months online on My Vodafone at https://myvodafone.vodafone.in Apart from viewing the details, you can view your current plans & services and manage them online through My Vodafone. If you need further assistance, regarding your detailed bill prepaid bill, kindly write to us at [email protected] We would be happy to help.

Regards,
Vodafone Customer Care, Gujarat.
User1055
 
Jun 8, 2010

wromg charges for GPRS

Hi dipak,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/9Ve7wd and we’d be happy to help.

Regards,
Vodafone Customer Care.
User6074
 
Jan 22, 2013

WRONG DUDCTION

I AM HAVING VODAFONE NO 9913473289. DON'T HAVE MUCH OUT GOINGS.

IN MORNING I RECEIVED PHONE CALL FROM VODAFONE IF I WANT TO ACTIVATE STD OFFER PL. BE ACTIVATE FROM ME.

RECEIVED MSG THAT MY BONUS 46 HAS BEEN ACTIVATED FOR 30 DAYS.
AND DEDUCTED RS.46/- AS SOON AS I RECEIVED MSG. CONTACTED C/CARE MR. MANISH WAS ON THE LINE AS PER HIS CHECK NO SUCH ACTIVATION HAS BEEN DONE AND MY BALANCE WAS RS.233/- AND ODD AMOUNT AT 15.12

AFTER SOME TIME I CHECKED MY BALANCE BALANCE WAS REDUCED AS PER ACTIVATION OF STD OFFER

COMPLAINT MADE AT CUSTOMER CARE MR. AMIT AND REGISTRATION NO ############/01/2012 AT 15.44.

AS I DON'T REQUIRE REGULAR STD CALL WHY SHOULD I ACCEPT SUCH TYPE OF OFFER.
AND I HAD NEVER CONFIRMED THE OFFER GIVEN BY VODAFONE PERSON.

IF SUCH TYPE OF CHARGES BIG GROUP DEDUCT FROM OUR SMALL PERSONS HOW CAN WE SURVIVE

KINDLY ARRANGE REPAY THE AMOUNT DEDUCTED FROM MY BALANCE.

THANKS & REGARDS
Rakes
 
Jan 4, 2013

refund bellanse

Paytm recharge mo no 9687783592 Rs -60 sussecful but is wrong numer . Please refund my bellanse
User215890
 
Dec 1, 2012

Balance not credited

Hi..
I am having vodafone prepaid connection and I am using Internet in that. I have done online recharge on 25th November which is the last day for my Internet pack for Rs. 147 (2GB Internet pack). Very next day my Internet disconnected. When I check the balance it is in negative. I called customer care regarding this, they told it is auto renewal mode. I just can't understand what is that "Auto renewal mode". It is just a reason to make people fool by telling some technical words. Then I argued with them that where is the amount (Rs. 147) for which I have recharged. Finally they said they will credit this amount in my account within 48 hrs, but till now it is not done. I am totally dissatisfied with the customer service. Moreover that stupid customer service guy took nearly 30 minutes which is chargeable. Please help in this regard.
Vel India Send email
 
Nov 14, 2012

Balance deduction and suspension of sim services

Hello Bhavsar Hasmukh,

Kindly share your current and alternate contact numbers with us at http://bit.ly/QFDN8Q so that we can assist you further.

Regards,
Vodafone Customer Care.
RAVIC248 Send email
 
Nov 13, 2012

Balance deduction and suspension of sim services

good fight for your right
Randolph Pereira Send email
 
Nov 9, 2012

Legal Notice

i have paid my first months bill of August 2012 on time and then my mobile went missing with the number 9833258691 and now i get an legal notice for not paying rs 768 as my bill, firstly i was using vodafone prepaid and one day your representative came and told me that you will get an gift because you have an five year old number etc he offered me a scheme of rs 300 with 1gb internet, 350sms and some talktime etc you people are so quick to send the sim but that fellow gave me all wrong information there was no free internet etc still i continued with it but unfotunately my mobile was lost and i now longer use that sim. I have just brought a new mobile 2 weeks back again took an new prepaid vodafone number that too gave me some problem had to go to the customer care so many times then lastly they gave me an new sim card with an new number i should be the one sending an legal notice to Vodafone. you people are a cheat
Learnfromramesh Send email
 
Nov 3, 2012

Internet Data Pack fraud

Very very slow in 2G/3G internet speed in chennai (Mylapore)circle, Kindly look into that issue .
Ham3579 Send email
 
Oct 30, 2012

call with isd code +92

Hi,

today ,11th oct 2011, tuesday at 21:26, i receieved a call from +923427983464. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
harshal maniar
9819654111
Dubeynar Send email
 
Oct 30, 2012

call with isd code +92

Hi,

yesterday ,04th Oct 2011, tuesday at 08:13 am, i receieved a call from +923474225530. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Thanks,
Narendra
Vel India Send email
 
Oct 27, 2012

Call detail

Hello Kaushal,

Thank you for speaking with us. Hope we were able to address your concern.

Regards,
Vodafone Customer Care, Gujarat.
RAVIC248 Send email
 
Oct 24, 2012

Misguided for Postpaid plan

Miss-guiding pre-paid and new customers by Vodafone exec.s is at best seen only in Vodafone. They are trained for it and they do it very well. First they lure you by offering Big and numerous services for a small amt. eg. Rs.100/-. and on acceptance will escalate the final figure to thousands and monthly bill will come in Lacs.
For this you should have any evidence such as voice records or email copies of your intimation.
Then proceed on your zone Nodal in police under IPC 408, 415 and 420, and simultaneously in civil court under 36A of
The Monopolies And Restrictive Trade Practices Act, 1969..
N. Mohandas Send email
 
Oct 24, 2012

message center number

my message center number have mistakenly been changed so I can't send message so please send me message center number


with regard
Mohandas
Vel India Send email
 
Oct 23, 2012

Misguided for Postpaid plan

Hello Varunparmar,

We regret the inconvenience caused to you. We are unable to provide you the [email protected] plan, as it is offered only to the corporate customers of Reliance group. But you may opt for [email protected] plan which offers the benefits of 2GB per bill cycle. Kindly get back to us if you need any further assistance.

Regards,
Vodafone Customer Care, Gujarat.

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