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Vodafone

India,
Haryana

Consumer complaints and reviews about Vodafone

User451387
 
May 30, 2011

Wrong comitment - Internet

agree with you

www.tightslap.com
User1055
 
May 20, 2011

charges without consent

Hi Bithal,

Thanks for writing in to us with your concern. Please dial *123*05# in order to deactivate the alert. For any assistance in future, kindly email us at [email protected], or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
User1055
 
Apr 27, 2011

case of 420

Hi Fakruddin,

Thanks for writing in. Please email the complete details of the issue to [email protected] so that we may be able to resolve your concern at the earliest. For any assistance in future, you can write to us at the aforementioned email id. We're happy to help!

Regards,
Vodafone Customer Care, Haryana
User1055
 
Apr 2, 2011

wrong deduction of balance

Hello,

Thanks for writing in to us. One of our executives will contact you at the earliest to address your concern.

Regards,
Vodafone Customer Care, Delhi & NCR
User376558
 
Mar 30, 2011

wrong deduction of balance

Mob. No. 9811950411
User1055
 
Mar 15, 2011

UNWANTED BULK SMS RECIEVED FROM BA-560007

Hi Rajeev,

Thanks for writing in to us with your concern. We called you but the call was disconnected mid-conversation and we were not able to get back to you after that. Please share a convenient time for us to contact you. For any assistance in future, kindly email us at [email protected] We're happy to help!

Regards,
Vodafone Customer Care, Delhi & NCR
User1055
 
Mar 1, 2011

Chat services, etc

Hi Thiyagamurthi,

We've been trying to reach you on your phone but have been unable to do so. Please share a convenient time for us to contact you.

Regards,
Vodafone Customer Care.
User1055
 
Feb 14, 2011

inactivation of datacard

Dear Gupta,

Thanks for writing in to us with your concern and for your time on our call. Trust we were able to assist you with your request. Please email us at [email protected] for assistance in future. We're happy to help!

Kind Regards,
Vodafone Customer Care, Delhi & NCR
User317617
 
Feb 8, 2011

unwanted massage

Do not disturb me and dont send unwanted massage service at my number 7838928879 . Pls stop this with immediate effect.
User317617
 
Feb 8, 2011

unwanted massage

Do not disturb me and dont send unwanted massage service at my number 7838928879 . Pls stop this with immediate effect.
User1055
 
Feb 3, 2011

ACTIVATION PENDING FOR MORE THAN 4 DAYS

Hello Thiyagamurthi,

Thanks for writing to us and for your time on the call. Trust your services are working fine now. For any further assistance please write to us at [email protected] Happy to help!

Kind Regards,
Vodafone Customer Care, Delhi.
User1055
 
Dec 24, 2010

Nonrestoration of out going calls from my cell phone 9811339603

Hello Halan!

Thanks for writing in and thank you for your time on the call. Trust your services are working fine now. If you need any further assistance please write to us at [email protected] Sorry for the inconvenience. Happy to help!

Kind Regards,
Vodafone Customer Care, Delhi.
User1055
 
Dec 22, 2010

Auto Reminders set on my phone

H Suruchi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/e0alW9 and we'd be happy to help.

Regards,
Vodafone Customer Care.
User257692
 
Dec 14, 2010

unwanted massage

Do not disturb me and dont send unwanted massage service at my number 9836058764 . Pls stop this with immediate effect.
User257692
 
Dec 14, 2010

unwanted massage

Do not sen un wanted massage at my number 9836058764 . Pls stop this with immediate effect.
User1055
 
Dec 2, 2010

unwanted massage

Dear Manoj,

Thanks for writing to us and thanks for your time on the call.Trust we were able to assist you with the details of DND. For any other information kindly write to us at [email protected] Happy to help!

Regards,
Vodafone Customer Care, Delhi.
User1055
 
Nov 30, 2010

New Number Not Start In Comited date

Hi Chauhan,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/gj9oPW and we'd be happy to help.

Regards,
Vodafone Customer Care.
User1055
 
Nov 1, 2010

fraud

Hi Shilpi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on
this. Please share your details at http://bit.ly/cQZnjV and we’d be happy to help.

Regards,
Vodafone Customer Care.
User1055
 
Oct 22, 2010

dedected

Hi Tarun,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/c7BNHK and we’d be happy to help.

Regards,
Vodafone Customer Care.
User1055
 
Sep 2, 2010

missuse in nomber

Hi Bhoodev,

Thank you for bringing your concern to our attention. Unfortunately we will not be able to block your sim card based on your request here. We request you to kindly call 111 or 9811098110 to register your request. We would need to do verification before we may process this request.

Please write to us at [email protected] if you need further information. Happy to help!

Regards,
Vodafone Customer Care, Delhi & NCR
User1055
 
Jul 22, 2010

Blackberry plan

Hi Parul,

We regret if you had to face any inconvenience or miscommunication. Thank you for your time on the call. And we sincerely hope that you are now pleased with the resolution that has been provided to you. We also hope that all the details regarding your plan has been shared with you. Kindly note that the BB 499 currently active on your number does not include internet surfing / browsing or content downloading on your handset.

For further help, kindly write to us at [email protected] if we can help you with any other query or request that you may have. We would be happy to help!

Regards,
Vodafone Customer Care, Delhi & NCR.
User1055
 
Jun 11, 2010

Unwanted VAS Services

Hi Subrato,

Thank you for your time on the call. We hope that you are pleased with the resolution we have shared with you on your request regarding "Cricket Alerts". Apologies for any inconvenience that you may have faced. Please do let us know if we can assist you with any other query or request that you may have. Kindly mail us at vodafonecar[email protected] Happy to help!

Regards,
Vodafone Customer Care, Delhi & NCR.
User1055
 
Jun 10, 2010

do not disturb

Hi Vinod,

Thank you for contacting us. Your number was not registered under the Do Not Disturb (DND) list. You may register for DND service by sending START DND as an SMS to 1909. However, kindly note that it takes 45 days for DND to come into effect. For further information on the service, kindly visit http://www.vodafone.in/existingusers/pages/dndfaqs.aspx?cid=del. In case you need more information, do mail us at [email protected] We would be happy to help.

Regards,
Vodafone Customer Care, Delhi & NCR.
User1055
 
Jun 9, 2010

not giv what they commit

Hi Bhupinder,

Thank you for contacting us. As you must have been informed already over call, your new prepaid connection is active now. We apologize for any delay and inconvenience. For further assistance on anything else, kindly mail us at [email protected] We would be happy to help.

Regards,
Vodafone Customer Care, Delhi & NCR.
User907288
 
Jan 25, 2013

TAKING CHARGE FOR FREE SERVICES

Dear Sir,
I have taken a vodafone connection ( Mob No. 9999713652 ) on the m/o july 2012. At the time of taking the connection they committed that all calls on one vodafone local (Delhi circle) mobille numbers will be free for lifetime. But now i have been informed through vodafone sms dated 27-12-12 time 02:36 min that Dear customer please note wef next bill cycle FNF ONE NO FREE calling promo will be charged at Rs. 49 per month. To deactivate the service send DCT FNF to 111. Regarding this i called to vodafone care and vodafone Nodal office also but they told this is the instruction of TRAI and we are following that. Please help me out.



THANKS & REGARDS

AAKASH RANJAN JHA

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