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Vodafone Prepaid

India,
Karnataka

Consumer complaints and reviews about Vodafone Prepaid

User605030
 
Mar 12, 2012

No Range

Hello Sir/Madam,

Could you please share the complete address details and mention the nearest landmark of the area in which you're facing the concern. We'll look into the matter and will get back to you in a short while. Please email us at [email protected] for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Karnataka
User1055
 
Apr 15, 2011

Not responding my request

Hello Mr.Shrma,

Sorry to hear about your inconvenience. We'd like to inform you that you have been charged Rs.30 for caller tune which will be credited to your account within the next 24 hours. In case you have any further query, please write to us at [email protected] or call us on our toll free number 198. We'd be happy to help you!

Kind Regards,
Vodafone Customer Care, Uttar Pradesh(West)
User1055
 
Apr 8, 2011

Not responding my request

Hi Jeet,

Thanks for writing in to us with your concern. We would like to inform you that the Cricket Alert will be deactivated in the next 24 hours. For any assistance in future, kindly email us at [email protected], or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Karnataka
User380391
 
Apr 3, 2011

Not responding my request

i m r p sharma & my mob no. is 9719709704,
vodafone custumer care executives are non-sense as they dont answer properly
vodafone has cut my extra balance without any reason
Vel India Send email
 
Jul 7, 2012

I was cheated

Hello Jintu,

One of our executives will get in touch with you soon to address the matter.

Regards,
Vodafone Customer Care
Hanoz Send email
 
Apr 5, 2012

False deduction n sick service

Sir, This is my first day with Vodafone. I have just ported in today. I had placed a complaint regarding unnecessary balance deduction. Complaint number "368133499". The customer care executives were not answerable to me eventhough i call six times a day. The only reply given to me was that "our system is not showing any updates". Over and above this, my calls are barred to 198 and 111. I am very dissatisfied with the customer assistance on the very first day. There was an deduction of RS 45 at 16:20 on 5th April 2012. I request you to take immediate action regarding the above mentioned complain. My contact number is 9967903452
Vel India Send email
 
Mar 12, 2012

No Range

Hello Sir/Madam,

Could you please share the complete address details and mention the nearest landmark of the area in which you're facing the concern. We'll look into the matter and will get back to you in a short while. Please email us at [email protected] for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Karnataka
User689064
 
Mar 10, 2012

No Range

I have been using Vodafone postpaid connection for the past 2.2 yearrs now. I am an employe of Wiro Technologies and I have a corporate postpaid connection.
I was staying in Maruthi Nagar (Madiwala - Bangalore) for these many years and I have not faced any issues with you people. Now I am shfiting my home to &th cross in Madiwala and for my surprise in my new home there absolutely NO NETWORK for vodafone .
My new home is near VSri Venkateshwara PUC & Degree College, my phone number is 9742610005
Imageexpresshyd Send email
 
Feb 1, 2012

Poor Customer care

hi this iz upender yadav

i wanna my no call details incoming and out going
Imageexpresshyd Send email
 
Feb 1, 2012

Poor Customer care

hi this iz upender yadav ...

plz tel mobile call details incoming outgoing calls
User202405
 
Mar 30, 2011

Not responding my request

Some of my problems with Vodafone Prepaid: +91 9739320500

1) I had to submit my document TWICE while taking my vodafone prepaid sim card but they had baud my outgoing calls. Later one, after few days i had to go to their vodafone office to request them to re activate my number. It took me more than 10 days due to their negligence.


2) Every day Rs.3/- is getting deducted from my prepaid Vodafone number +91 9739320500 due to cricket alert which i have not activated. Am getting sick to rectify this problem neither the customer care people take this seriously. One 27th at 10 pm i made a call to CSR and got an complaint number 1283430944 and was told that the unsubscribe within 4 hours, but no use. Again on 28th March'2011, i made a call to CSR and was told to wait for some time and the phone was hanging on for more than 10 minutes but did'nt get any response.

Now i am really very sick to get their stupid service. Don't know what to do now.

Need an action against them asap.

Jeet,
Bangalore.

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