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volkswagen india

India,
West Bengal

Consumer complaints and reviews about volkswagen india

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Sep 14, 2021

Poor Service

My car was given to the authorised Volkswagen service centre in Auropota service centre 30 days ago. They are still not able to diagnose the problem. If a company service centre cannot repair their own car then who should a customer go to. I cannot get a definitive answer nor are they able to tell me when my car will be delivered. I am totally helpless. I have also not been given an escalation point which i have been asking for 2 weeks now. I have been given no of one Mr. Raj Kumar - Service Head but he seems to be always busy with no response. My car no is WB 06 5003

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