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VOLTAS 1.4 Ton 5 Star Split AC


Consumer complaints and reviews about VOLTAS 1.4 Ton 5 Star Split AC

Voltas Social
Dec 7, 2018

Frequent AC problem

Dear Customer(knivrutti),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Voltas Online Team
Dec 4, 2018

Frequent AC problem

This is in reference to the air conditioner I purchased from Amazon on 03/07/2017. The air conditioner model VOLTAS 1.4 Ton 5 Star Split AC B01NATTJ64 purchased for Rs. 26,990 that is sold by Cloudtail India Private Limited and installed on 08/07/2017. Its not been even a year and I am facing serious and continuous issues from your product which is least expected from such a reputed company. I am listing down the issues that I have faced from the product as well as the services from the VOLTAS Authorized Service Partner- DURGA ENTERPRISES.

1)1st Service - 29/03/18

2)Filled Smell and Water Leak Complaint -(service done on)-11/05/18

3)Filled Gas Leak Complaint -(service done on)-02/10/18

4)Inspection- 09/10/18 (service)

5) External Coil Changed on- 13/10/18 costed Rs. 6000/-

6)Again filled gas leak complaint - (service done on) -02/11/18 - changes

7)Same Gas Leak - (service done on)-17/11/18 and unit collected on 22/11/18

8) Internal Coil leakage issue – current issue with AC – estimation given Rs. 4200/-

Durga agency found new issues every time which is very much unexpected with well reputed company (TATA) product.

If there is issue with this particular product then I am expecting most corrective solution from you.
I have all service paid receipt with me.

Waiting for your quick response on this.

P.S. I have already sent mail on email ID: [email protected] but haven't got any repsonse from them.

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