Dear Saravanan,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected]

Regards,
Voltas Online Team

Hi,

The worst ever ac service i ever seen in my life. I bought voltas 1.5 ton ac and i repaired it more than 5 times spent more than 12k, but i not even used 5 days. Everytime the repair guys come and say different reason for gas leak and take ac, promises to repair perfectly only they gives bills and get amount. The ac will run properly only one day. Again if we call they say gas leak and again they promise to repair and again get money from us. The worst ever service, still they cant fix the problem. I am totally frustrated and i will never recommend anyone to buy voltas ac after this.

Thanks,
S. Saravanan.
9790790625.

Dear Customer(Kharajpurking),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]

Regards,
Voltas Online Team

AC was not cooling so had requested for a service. Technician came and said some error with PCB, which we had changed in month of May 2018 as we were facing same problem. Back then we were told PCB need replacement. We paid 2200 for PCB and got it replaced. Now just in 5 months there is an error in it again. Technician collected it on Oct 15th and still we have no status update.

Dear Mukesh Mishra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected]

Regards,
Voltas Online Team

Dear Customer(Kharajpurking),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected]

Regards,
Voltas Online Team

Dear Team,

Its been more than a month I'm trying to connect with Voltas company customer service to arrange executive to provide 1 service. its getting delayed due to no call is getting connected to any voltas number.

Regards,
Mukesh MIshra
9004828837

I was put a service request for second service on date 13th sep18 for date 15th sep my request number is 18091501058, but no technician visited on date 15th, on 16th sep I was received a call from number 7903988433, he told me today I will visit and service your ac in between 4to 5pm, I was waited till 7pm but no one came to solve.such a irresponsible service man. No service I got but I received a sms that your service has done.

Dear Jais V Thomas,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]

Regards,
Voltas Online Team

Dear Jais V Thomas,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected]

Regards,
Voltas Online Team

04 September 2018


Hello,
The purchase of Voltas AC which got damaged within the warranty period is not rectified either of dealer of customer care.

The institution purchased a number of Voltas Ac from a dealer and he misbehaved on the petition to look after the service stipulated within the warranty period.

WE ARE HIGHLY BEEN HUMILIATED BY PURCHASING VOLTAS AC AS NECESSITY IS IN THE HOSPITAL



If not rectified, we forward to issue to hear in the consumer Court.


Regards,


Jais V Thomas

[email protected]

09496875104

Dear Ranjith,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

Dear Ranjith,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected]

Regards,
Voltas Online Team

Hi
I had requested for dismantling and reinstalling of my voltas 1.5 ton ac on may 27 the executive turned up and installed at my place i worked good on that day. For few days we haven’t operated the ac . After some day when we turned it on there was no cooling when i saw the compressor there was a oil leakage due to the negligence of the executive who not installed the product correctly.so i lodged a complaint on 14-july-18 its been 24 days still no one showed up.
Regards
Ranjith
8919220591
Shamshabad
Hyderabad

Dear Kapil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

Dear Kapil,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [email protected]

Regards,
Voltas Online Team

Dear Customer(niti89),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Dear Goutam,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

Dear Rishabh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

I purchased my Window 1.5 Ton AC one month back and when the AC delivered at my address it was damaged piece, I noticed Grilled window broken and Thermocol broken as well as found Dented in the back aluminum plate. After looking all this I locked a complaint to Voltas customer care and from that day till today I am struggling to get my issue fix. The two gentleman Mr Gauri Kalpi (Area Sales Manager Ghaziabad and Mr. Lokesh Tomar is just try to push that still AC is cooling and not in shape to get this replaced.

After having all this disappointment I really want to highlight this to senior leadership of Voltas that is this the way to deal with the customer and make him into troubles by following up every day.

Please escalate to your Sr leadership Mr Rahul Jain so that they know what is customer is going through and how he is dealing this troublesome situation.

Dear Rajivanand,

Hope your concern has been resolved as per your satisfaction. Please feel free to contact us at [email protected] in case you need any further assistance.

Regards,
Voltas Online Team

It has been 5 days since my AC is not working. Technician is not able to figure the problem total amateur behaviour. Too bad service provided by Voltas will never recommend anyone to buy Voltas AC.

Kapil
9878687968

Dear Bhawani,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

Dear Bijay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected]
Have a nice day.

Regards,
Voltas Online Team

Dear Dhananjay,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team