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Consumer complaints and reviews about WBSEDCL

Nov 30, 2012

WBSEDCL "installation number/type" for online payment account

WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care (1800-345-5220) which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at (03325845687).
Where again the persons at phone didnt had a clue as to what is this and asked to visit office and check.
When reached their office it was a mess, no one was there to talk and finally got a rude (misbehaved) answer "We are busy come back on a later date".

Please suggest how can I see my father's electric bill and pay online.
rana roy
Nov 27, 2012

Non-receipt of electricity bill

Dear Sir,
I am a consumer of WBSEDCL,Jangipur .My consumer ID is-313270156.No- C 772243. My meter no-. is ST 706571. Although all the residents of my building have received their electricity bill in the current week, I have not received my electricity bill. I would request you to look into the matter & kindly arrange for despatch of electricity bill to my premises at the earliest.

Rana Roy.
xcel Telecom Pvt Ltd.
Mobile: 9163040116
Nov 5, 2012

online bill payment

please look into the matter that for madhyamgram , district: North 24 parganas , we are not getting the facility of online bill payment i came to know about this matter while paying online bill and having problem then i called your toll free number . Please look into this matter and start this facility in our area ( Madhyamgram, District: North 24 Parganas).
Nilanjana Enterprise
Oct 15, 2012

Application to get first Electricity consumed Bill

The Station Manager,
WBSEDCL, Memari, Barddhaman

Sub: Application to get first Electricity consumed Bill

Application No: 5000267520
Ref ID No: 500284302

Dear sir,

With ref to the above subject we are informing you that we have got Electricity connection on 14 / 04 / 12. But we have neither getting any bills nor any body had come to take reading from your end till today.

So we are requesting you please do the need full by which we shall be thanked full to you.

Thanks with regards

Archana Chatterjee

arindam sinha mahapatra
Oct 11, 2012

excess bill

sir i am a consumer of wbsedcl from 4yrs since that time i received a excess billing for the first time i have two connection one is commercial and the other is domestic my domestic id is 232010099 and the billing amount is rs.2963 for three months and the commercial id is 232128328 and the billing amount is Rs.3513 which is excess for three months. This bill is for july august and september. hence i request you to please correct the bill and please send a new correct bill.
Sep 13, 2012

Hopeless Bill

Dear Sir,

I am a consumer of WBSEDCL,Chaitanyapur, Haldia-721645. My consumer id is 224003307. My meter no. is 751140532.

Last June-July-August we paid 281.00, 281.00 and 281.00 and the meter unit consumption is 133 from 9255 to 9388 Reading. On that current session, there were a fault at the meter where instant basis we inform the electricity board to solve the meter problem as it was not working like previous. They told that we will solve it & it will effected at our system automatically. But this time we received the bill for Sep-Oct-Nov'12 where we are shocked to see the Amount. The total amount is 4337.00 & the total unit is 737 where you will see the previous was 133. How it was calculate. If it calculate from previous year then it was that days action which is not applicable for the current session. This is most unpredictable & non-calculative billing. No one are response about the matter. Now what to do. ???????? We are helpless. This is the 5 times billing against the last bill. What is our fault??? Is there our fault to inform the same time to time ??? Or it is the electricity business system to hamper people time to time with worthless cause.

This time if we are unable to deposit the amount then I think the meter connection will be disconnected from the Electricity Board with a reason of due of payment. If we are not able to clear our system theory then close your office right now.

Yes, the fault is technical we agree with this. Billing will calculate with system programme. But is it the proper system calculation.

We need a proper judgement.

Subhamaya Maiti

TEL: +91 933076 5225 / 810104 2345
Aug 28, 2012


I am a consumer electricity under WbSEDCL.
But the consumers are not getting the facility for payment of electricity bill
through online net banking.
So please see the matter so that the consumers who want to pay their bill online
can get the facility
Arun Kanti Sadhu
Jul 4, 2012

Change of defective meter or issue parallel challenge meter for making proper reading

Several times informed to the office and then written complaint lodged on 17.08.2011 Doc.no.-592 to the assistant engineer WBSEDCL,Benepukur,Suri West,Birbhum.Again complaint lodged on 01.01.2012 Doc.no.-1830 to same office but no action was taken.Lastly complaint lodged through Toll free Service(Burdwan)-18003453201 in January 2012.Complaint no.-8239134 but no action is taken till date.
REQUIRED-(a)Change of defective meter or issue parallel challenge meter for making proper reading.
(b)Refund/adjust excess deposit bill amount.

Consumer Id-521082132
May 21, 2012

Low Voltage

Respected Sir,
I am Nanigopal Bhattacharjee (CON NO: E061665, CON ID: 154187465) is writing to draw your kind attention to the fact that we, the inhabitants of Kalyangarh ward no.9(municipal ward no.8) are facing a lot of problems for low voltages. The voltage goes down in the evening and continues till the night. As a consumer, i have complained this matter to the Ashoknagar Group Electric Supply in the year 2011. Also the inhabitants of this municipal ward have submitted a mass petition for this matter but no actions have been taken by the authority. Under the circumstances, we request you to look into the matter and take necessary actions as early as possible, so that we the normal consumer will be relived from unnecessary harassment.
Yours faithfully,
Nanigopal Bhattacharjee
366/9 Kalyangarh
P.O. Kalyangarh
District- North 24 Parganas
P.S. Ashokenagar
PIN- 743272
Dec 14, 2011

Non-receipt of electricity bill

Dear Sir,
I am a consumer of WBSEDCL,Bansdroni.My consumer no. is C 026388. My meter no. is L0644212. Although all the residents of my building have received their electricity bill in the current week, I have not received my electricity bill. I would request you to look into the matter & kindly arrange for despatch of electricity bill to my premises at the earliest.
Mobile: 9432014259
Dec 1, 2011

excessive billing

excessive billing

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