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WBTC

India,
West Bengal

Consumer complaints and reviews about WBTC

sabya444
 
May 2, 2018

Always AC41 bus not available at its time

AC 41bus is not available at Santragachi railway stoppage. I always tried to find ac41 for ecospace. But , each time after waiting 1hr also no AC41 bus is coming. I don't know why the below timing for AC41 is mentioned -

AC 41 TIMETABLE

06:11 am
06:41 am
07:11 am
07:34 am
08:04 am
08:27 am
08:57 am
09:27 am
09:57 am
10:27 am
10:57 am
11:27 am
11:57 am
12:27 pm
12:57 pm
01:26 pm
01:56 pm
02:26 pm
02:41 pm
03:11 pm
03:56 pm
04:26 pm
04:56 pm
05:11 pm
05:41 pm
06:26 pm
06:56 pm
07:26 pm
07:41 pm
08:11 pm

Worst Transport service available in Kolkata. Worst Govt. transport service.
sabya444
 
May 2, 2018

Always AC41 bus not available at its time

AC 41bus is not available at Santragachi railway stoppage. I always tried to find ac41 for ecospace. But , each time after waiting 1hr also no AC41 bus is coming. I don't know why the below timing for AC41 is mentioned -

AC 41 TIMETABLE

06:11 am
06:41 am
07:11 am
07:34 am
08:04 am
08:27 am
08:57 am
09:27 am
09:57 am
10:27 am
10:57 am
11:27 am
11:57 am
12:27 pm
12:57 pm
01:26 pm
01:56 pm
02:26 pm
02:41 pm
03:11 pm
03:56 pm
04:26 pm
04:56 pm
05:11 pm
05:41 pm
06:26 pm
06:56 pm
07:26 pm
07:41 pm
08:11 pm

Worst Transport service available in Kolkata. Worst Govt. transport service.
Chak27S
 
Apr 23, 2018

AC not working

I am a daily passenger of AC9B bus. On aq daily basis I board the bus within 10AM to 11AM from Jadavpur bus stand. It has been a regular problem that the AC for the buses are not working properly. When the govt is charging an amount of Rs35 from Jadavpur to Ecospace then the buses should be maintained properly. As the amount I am paying is not less. Kindly take action against this and keept the goodwill of WBTC.
Njord Yoxmandr
 
Apr 16, 2018

inappropriate service

Sir

Today (16/4/2018), I boarded a bus in the AC47 route from Kudghat. My journey was destined till Narkel Bagan, New Town. Accordingly, the conductor charged a fare Rs 35/- , which I believe to be the fare for an air-conditioned ride. However, the authorities switched off the A.C. even before crossing Tollygonge area. When asked the conductor replied that the bus was overloaded, but he continued picking passengers saying he will halt at every stoppage. Much of the crowd had cleared when the bus reached Sector-5 area, but even then they refused to switch on the A.C.
The approximately 2 hours journey in that oven like situation affected my health. When I finally stepped out of the bus at Narkel Bagan, at about 10:56 a.m. , I noticed that the display of the bus had been changed to AC9B. However, the number of the vehicle is WB97 J1237.
This was the first time I faced such a grave situation. But, considering the urgency of the situation, I request the authorities to take necessary action at the earliest.

Eagerly awaiting redressal of my grievance

SAPTARSHI DAS
Contact - 8250013801
BARUN MAITRA
 
Nov 18, 2017

Non-performance of the bus conductor

Respected Sir,
I have boarded a bus (Route No. AC 37A, T.No.19402 Volvo AC WB050874 at 10:12:46 hrs.) from Garia bus terminus on 18.11.2017. A young woman was sitting on a twin seat placing her baggage on the vacant one. As I asked her about the vacant seat, she replied that the same was reserved for her friend. So, I requested the conductor to resolve the dispute, but surprisingly, the conductor has told me that the seat could be reserved till the departure of the vehicle. I am really astonished.

Therefore, you are kindly requested to take necessary actions in this regard, so that, further no passenger would be harassed in this manner.
Thanking you,
Yours faithfully,
Barun Maitra
Anubhab
 
Sep 12, 2017

Non-availability of buses from Thakurpukur 3A stand

I want more WBTC buses from 3A stand.

No buses to sealdah or howrah from there in the morning between 8.25 - 8.45 am
ParamitaDM
 
Sep 7, 2017

Irregular AC41 Bus service

There are very few AC41 buses from Santragachhi to Ecospace that too there are no fixed timings for the bus. AC41 is never available during peak office hours. The last bus leaves Ecospace around 4pm, i guess. Whats the point of operating a bus when office commuters are not able to avail it. Most of the time this AC41 bus is untraceable in the Pathadisha app.
Sourav Ash
 
May 26, 2017

Conductor not giving ticket

I boarded a C8 bus (WB 11C 5165) on 26 May 2017 at around 1pm from sector 5 to Barasat.I handed him ₹ 13 which is the fare but he returned me ₹3 and didn't gave me the ticket. I found him doing this with many, whosoever's fare is ₹12-13, he is taking ₹10 and not giving them ticket. Please take action against them and make WBTC a profitable organisation.

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