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westway electronics ltd(weston Smart tv)

India,
Delhi

Consumer complaints and reviews about westway electronics ltd(weston Smart tv)

COLORADO
 
Nov 23, 2017

WORST, FRAUD, CHEATING, LYING AND DISGUSTING service from westway electronics ltd.

CHEATERS, LIARS, DISGUSTING AND WORST service from westway electronics ltd., customercare and service centre.

Never ever buy any products of westway electronics ltd., weston smart TV such a WORST, USELESS AND HOPELESS service there is no after sales service from westway. Their customercare are so WORST, ARROGANT AND DISGUSTING like bhavna, kavita and aayushi that they don't answer our calls and on purpose disconnects in between. It is been taught all the customercare of westway electronics ltd. not to answer any of customers call and disconnect the call in between while talking. Their customercare SILLY AND STUPID IDIOT lady like bhavna, kavita and aayushi are so WORST AND USELESS firstly they don't have any sense and CALIBER to be on the customercare post.

All the SILLY, STUPID AND WITHOUT CALIBER lady's are recruited in the westway electronics customercare. They don't have any dedicated and committed customercare to answer our customers call. These lady's are so ARROGANT AND DISGUSTING that they are taught by the company itself (westway electronics ltd.) to give no service to the customers. Never ever buy any products of westway electronics ltd. , Weston smart TV and repent in future.

And their service centre in dombivali operated by anil patil he is a EUNUCH, SILLY AND STUPID never dedicated to give service also A VERY BIG LIAR he too never answer our calls and when called straight away gives his mobile phone to his wife and brother-in-law to answer in reply they that he will call back but neither he answer our call nor he calls back this thing is happening for last 15 days but all in vain.
COLORADO
 
Nov 6, 2017

WORST, USELESS, DUMB AND DEAF SERVICE

Don't ever buy any products of westway electronics ltd(weston smart tv) because their product are defective and useless. From October I had complainted in WARRANTY of 40 inches weston smart FHD tv that there is a problem the television gets muted and there is a long pause in between and gets dark. The complaint was ignored and on purpose it took 15-20 days to sent their technician in Mumbai and it was decided to change the motherboard of the smart tv, it took 15 days to replace it but the motherboard was not of same serial number but still the complaint was not resolved. Then again I raised the same complaint and after a long and continuous calling their head office (ranveer, ineffective manager 9599480956) and cutomercare it was decided to replace the smart tv with a new 40 inches. But even after confirmation of exchange from the manager (ranveer) it is on purpose ignored from the cutomercare and the manager to void my WARRANTY. It had been more than month for replacement that these people both ranveer(manager) and cutomercare they are disconnecting my calls or not answered when my number displayed on their mobile and its done on purpose. And now the manager wants to give me a low quality 39 inches hich I denied they say don't have 40 inches fhd in their stock. Today when inquired with the customercare(kavita) she said that 40 inches is available and we asked for 39 inches with a low quality screen resolution and disconnected my call in between. Since from morning I am trying for ranveer he sees my number and disconnects in between. Why should I asked for 39 inches when my tv is 40 inches FHD SMART or refund my full amount?

WORST, USELESS, DUMB AND DEAF SERVICE

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