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whirlpool consumer products/ RO

Tamil Nadu

Consumer complaints and reviews about whirlpool consumer products/ RO

Whirlpool Support
Apr 26, 2018

refund amount for cancelled order not received

Dear Umarani,

We hope our service team has already shared the requisite information regarding appliance concern with you. We request your understanding on the same.

Whirlpool Support.
Umarani Ramanathan
Apr 22, 2018

refund amount for cancelled order not received

On 24.12.2017 we purchased a Whirlpool RO [ultra model} for Rs.17900/- and paid the amount to PAYTM
through SBI credit card. As the model was not working satisfactorily we lodged a complaint with the seller
M/s Shahs T Nagar Chennai who accepted the complaint and assured refund of the amount as the instrument
could not be installed properly.
More than 3 months passed but still we have not received the refund from the company and
no acknowledgement or assurance also made by them in this matter,
Please inform what is to be done in this matter as we are unable to buy sny othrt product or brand
because the amount is blocked,
we are agreeable for exchange of any other model from the same seller in lieu of the returned model

Kindly take up the matter with the company for early settlement of the issue

R Umarani
Ph 9444935386

purchase made from my SBI debit card for my son R Viswanathan

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