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Consumer complaints and reviews about Whirlpool

Apr 30, 2018

Bad service

I purchase a whirlpool split AC 1.5 in April 2017 with 1 year warranty....
Now come to the point starting 3-4 months AC working good..very good. But now AC not working properly..
Gas leak problem
Cooling problem
Water coming indoor
Gas pipe ice.

Ac 1 week shi Kam karta hai....phir wase hi hoo jata hai.....app record check kar sakte ho...mere yaha April ke month kitne bar complaint kari hai....aur har bar repair Bolta hai shi hoo Gaya hai.....par phir do din bad woh wase hi hoo jata hai......very bad service..... whirlpool ac very bad...
Please check ac complaint record..
So bad service....
Very very very bad ac...

Bhupinder Singh
Nov 21, 2012

No replacement

My name is Miss Naomi,
I saw your profile today
and i fill more intrest to contact you,
I would like you to please send me
e-mail via ([email protected])
for me to send you my picture
Nov 21, 2012

No replacement


Thanks because of my last complain company took action and repaired my machine.

But still machine has the same problem in it and its creating lots of notice sometimes.This problem is since I purchased this machine I did near to 50-70 complains in the company within last 18 months but they never agreed to change the product as product was defected from the first month. Company engineer who visit my home to repair the machine always say your product is too defective and it can be display piece of a store. As I called to customer care they said they don't have any terms and condition for replacement of the machine in black and white, but engineer will tell you the procedure. Engineer come to my home and say it can be replaced but you need to pay 70% of the amount of the new machine. For making his commission from the dealer he say dealer will replace this machine.

This machine is so defective and gone through complains. Company should replace my machine at free of cost. They not even bother of the feedback I always gives.

Please do the needful to so that company should replace my product as it is still under warranty.09650647775

Thanks & Regards
Apr 17, 2011

not changing the refrigerator

before one month later i purchase a refrigerator but he is not working. the dealer or shopkeeper says that we change this but he has not changing the refrigerator.
Apr 27, 2010

pathetic service

Respected sir,
It has been more than a week and we still have not been able to get the servicing for our washing machine. The authorized service dealers keep on giving other numbers, telling us with great assurance that we would get the service there but the story again repeats itself. We have called more that 5 different service dealers and our washing machine is still out of order for more than 7 days.
You people spend a lot of time hiring film stars to do the promotion of the product and filming commercials but you also focus on giving the after care service to the people who bought them, otherwise I'll be forced to think of your company as an international scamming organization who only focuses on sale and not on its costumers. If you don't understand what I mean then please watch 'Rocket Singh : salesman of the year'. Its a very good movie, It may provide you with some inspiration for how to run your company as I, a layman can probably do a much better job than you. Please leave all the incompetence on all the burger kings in the world, no need to copy their pathetic service attitude and incorporate it within your company as everyone knows the burger king joint is not going to run very long like that and if you keep up with this poor post sale service, neither will you.

I hope you will heed to this complaint and move into action unlike the washing machine we bought from you.

Devyani Singh
(number: 9717105893)

PS: I wold have given you the numbers of the service agents but they just far too many, and please dont think of the language of the complaint letter as a means of silently attacking you as your service agents have done that job for you already.

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