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woodenstreet.com

India,
Karnataka

Consumer complaints and reviews about woodenstreet.com

mohit701
 
Jun 14, 2019

Faulty and lower grade product with Unprofessional support

FAULTY AND LOWER GRADE PRODUCT WITH UNPROFESSIONAL SUPPORT

MY ADVICE TO ALL DONT BUY FROM WOODEN STREET. THEY ARE LIAR AND PRODUCT QUALITY IS PATHETICALLY BAD. WORST IS THE SUPPORT

We have purchased 2 Sofa chair 3 months back from your Bangalore branch. Within 1 month, one of the chairs is broken so we registered compliant 2 months back.

We are chasing wooden street unprofessional staff from 2 months; however, every time false promise that someone will visit our home but no one turned up. It was so frustrating that every time we take leave from the office with the hope that someone from the wooden street will visit; however, it was all false hope.

Wooden street product quality is pathetically bad, customer support is horrible and hence no trust left. Support team disconnects the call, never call back, all false promises and many more.

We spoke to Raksheet, a customer support executive and it was very bad and unrealistic interaction. He disconnected the call a couple of times, no responsive behavior, childish attitude towards the customer and later he was not picking the call. We are going to file a complaint in the consumer court about the harassment we have received after purchasing a wooden street product and the financial losses due to false promises from your team lead to taking leaves from the office. We have approached Woodenstreet team(Raksheet, Nitesh, Alisha, Himani Shrimali ) almost 50-60 times in the last 2 months but no luck.

MY ADVICE TO ALL DONT BUY FROM WOODEN STREET. THEY ARE LIAR AND PRODUCT QUALITY IS PATHETICALLY BAD. WORST IS THE SUPPORT

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