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Consumer complaints and reviews about www.paytm.com

Lipun Biswal
 
Apr 20, 2015

my paytm cash sent 5000rs pending

my paytm cash sent 5000rs pending
ashuparmar
 
Apr 16, 2015

paytm fraud

paytm fraud
I have placed an order Koutons Combo of 2 comfort fit denim jeans with power bank on paytm.com vide order no. 869921245. Instead of Koutons brand paytm has dispatched 2 unbranded jeans.

Paytm has given 2600MAH samsung power bank which is also faulty. I have tried to contact paytm.com but unable to reach. Paytm.com are cheaters and they are making fool of the customers. I will take this matter to the consumer forum but will wait for a final response for the paytm.com on the above issue

Puneet
Contact No. 9899384847
kundan gaya
 
Apr 12, 2015

my paytm cash sent 5000rs pending

2015-04-12 12:07:11
Paytm Cash Received

FROM: Avinash kumar
Paytm Cash Txn ID 6A9513A1FEAE7BB8
Comment: GH
+Rs 5000
plz.....complete
raj230895
 
Apr 4, 2015

my account is blocked

my accout is automaticlly blocked...plz help me ..hw will restart my accout
vishakh mahawar
 
Feb 21, 2015

ACCOUNT BLOCKED

My paytm wallet account is blocked..now when I reset the password and tried to log in it is showing " account blocked try after 30 mins ".. But whenever I try the same is displayed..I m not able to access it..I have 200 rupees in it..pls resolve the matter.its being 10 days..my I'd is
[email protected]m
vsrajput
 
Jan 30, 2015

Not received the refund amount after shipback the product

Sir/ Madam,
I have return back the item since one month and haven't received any confirmation regarting the return. Below posting the all communication inthis regard but every time i have received the assurance mail only and not having concrete details about my refund. So kindly get in the issue and refund me at the earliest. I am facing very bad experience with Paytm.



Ginni, Jan 22, 09:57

Hi Vikram

I am sorry for the inconvenience caused that I understand your concerned about refund.

I have escalated your issue to the concerned team and will get back to you soon with
an update.

Till then I appreciate your patience.

Look forward to see you again at Paytm.

Best wishes
Ginni

Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN,
CVV and any other confidential information with anyone even if he/she claims to be
from Paytm. We advise our customers to completely ignore such communications."

----------------------------------------------

Vikram Singh Rajput, Jan 21, 14:05

Dear sir,
w.r.t. above mail I have not received any confirmation mail regarding
return of the money. Kindly look in the matter and acknowledge me at
the earliest



---------------------------- Original Message ----------------------------
Subject: Re: [Paytm Care] Re: Regarding order no. Order No. 689129446
shipback
From: "Vikram Singh Rajput" <[email protected]>
Date: Fri, January 2, 2015 9:06 am
To: [email protected]
--------------------------------------------------------------------------


Please kindly intemate me regarding refun of purchase amount and charges
for shipment back to merchant

----------------------------------------------

Varsha, Jan 2, 10:06

Hi Vikram

I understand you are concerned about your money.

I'd like to inform you that once the shipment reaches back to the merchant, your
amount will be refunded to your Paytm account.

I hope this helps. Should you need any further assistance, let me know.

Look forward to see you again at Paytm.

Best wishes
Varsha

Disclaimer:-

"Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any
other confidential information with anyone even if he/she claims to be from Paytm.
We advise our customers to completely ignore such communications."

----------------------------------------------

Vikram Singh Rajput, Jan 2, 09:19

Please kindly intemate me regarding refun of purchase amount and charges
for shipment back to merchant

----------------------------------------------

Atul, Jan 1, 20:03

Hi Vikram,

I'm sorry for the inconvenience caused. We understand that product has been picked
up from your place. The refund will be processed once the shipment will get
delivered back to the Merchant.

I hope this helps. Should you need any further assistance, let me know.

Look forward to see you again at Paytm.

Best wishes
Atul

Disclaimer:-

"Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any
other confidential information with anyone even if he/she claims to be from Paytm.
We advise our customers to completely ignore such communications."

----------------------------------------------

Vikram Singh Rajput, Jan 1, 11:59

Dear Sir/Madam
w.r.t. Order No. 689129446 I have shipped back the product
to the Vendor and hereby sending the copy of Speed Post
Receipt for your reference and your necessary action towards
return of the money.
Kindly expedite at the earliest
Y JAGADEESH
 
Jan 11, 2015

my account has been hacked

my account has been hacked by mobile recharge IN PAYTM MONEY HAS BEEN DEDECTED(1900RS-).my account number: 32531240088 ;card no;################. name yelamanchaili jagadeesh kumar.gopatanam branch IFSC-SBIN0003169;
kumarram
 
Dec 30, 2014

i lost my 100rs from my paytm wallet

i had 100rs in my paytm wallet yesterday , but when i logged in now i could see only 3rs .what the hell happened to my balance 97rs .I trusted this paytm wallet but u guys cheated me.I want my money back
ssuresh.molleti
 
Dec 5, 2014

i am not getting refund

my name is suresh.i have pay money for power bill 870 rs. on 2014-11-12. but unfortunately in middle i selected refund option .money is debited in my account .
in the paytm i seen message after 21 days will refund your money . now 21 days are competed . there is no contact also
i send so many mails also but i didnt got any response from there. please help me if you have any solution for that .

because of this site i lost 870rs. below the transaction details.


2014-11-12 09:57:48
Transferred to Bank

Bank Txn ID: 114111201216404
Paytm Cash Txn ID 18E14810E62C6578
Road Domes To Pro
 
Nov 25, 2014

account bocked

Sir my paytm id [email protected] has been blocked , I have some cash in paytm wallet, please refund my money to my friends paytm id [email protected] , please dont unblock my id just give me my money, I dont wish to use paytm anymore, thanx
ramesh31
 
Nov 1, 2014

not get amount from airtel though amount debited

My order number is 630398134 I did recharge for airtel for 197 using paytm at 10.00am on oct 23 and mailed lot to paytm who did not respose me still now even though I did get my payment status is success I not received any recharge message from airtel please take action as soon as possible
ykhan1967
 
Oct 24, 2014

Reacharge Not Succesful Debited In Bank account

Hi My name Is Yusuf Khan i had made an transaction on 28-09-2014 recharge of Rs 160 of my Airtel mobile no 9911042880 i received order no 605999461 at 7.02 pm but there was no record at Airtel and that amount is still pending with you not the recharge was and nither payment received back my email is [email protected] please do the needful asap.
sureshkumara
 
Oct 8, 2014

my order confirmed or not, what position?

My order ID: 615277578 on 8/10/2014 order request confirmed or not,otherwise onceagain i will retry please confirm,order status still in processing from today 9 am
SANDESH KUMARI
 
Oct 8, 2014

AMOUNT NOT RECEIVED

I have recharge mobile no- 8894529297 at Rs.200/- dt 7-10-2014 and i did not receive value rs.200 transaction ref no. IG00ATFVH7 please answer me on my E [email protected] please solve my problem
navinkumar35
 
Sep 21, 2014

account blocked

sir, my paytm account is bolced..I have 3357 rs in my wallet...please help me,my id no is9632876556
Ramkumar.P
 
Sep 17, 2014

Recharge failed/

Sir/MAdam,

I had recharge my Aircel Mobile no 9842527328 for Rs 120 & Rs108 on 08/09/2014. it was not done successfully till now, but the cash was debited from my HDFC credit card. Kindly process the status or refund the amount., for reference, i have one order no 589908459. This need urgently .

Thanks,
Ramkumar.P
9842527321
[email protected]
sen_p
 
Sep 9, 2014

non-remittance of the amount of failed transaction

Dear Sir/Madam
www.paytm.com is not remitting an amount of Rs 1537.00 since 10/07/14/and 11/07/14 even after several complaints to [email protected] they are tactically not keeping any call center number. they have blocked my paytm account without my concern. I am sending herewith the last email conversation a month ago after which no reply has been done by www.paytm.com.

Thank you
Priyankar Sen


Nimmi, Aug 20 15:15:
Hi Priyankar,

I am Nimmi, and I am going to do my best to solve your problem.

I understand that the bill payment for your mobile 9845811553 did not go through but your bank account/card was charged. I feel terrible that you had to experience that.

Your money Rs.1648 has been refunded to your Paytm account for immediate reuse. All you need to do is select “Paytm Cash” as the payment option when you are doing your next recharge/bill payment.

'Paytm Cash' can be used almost immediately after it’s been refunded to your Paytm Cash account. It’s easy to use and allows you to recharge in less than 7 seconds! Here’s how:

1) Sign in to ‘Your account' at www.paytm.com. .
2) Enter your details and ‘Proceed to Pay/recharge’.
3) You can pick some discount coupons or ‘Proceed to pay’.
4) Check Paytm Cash is selected as a payment option. Click on 'Recharge now/Pay Bill' and you're done.

Please visit www.Paytm.com/PaytmCash to see your account details. Here, you may also transfer Paytm Cash to your bank account/card.

I hope this helps. Should you need any further assistance, let me know.

Look forward to see you again at Paytm.

Best wishes
Nimmi


Priyankar Sen, Aug 14 00:40:
Dear PayTM
I have been instructed to write you this mail by the Indian Bank VIT branch
(01585) regarding non-remittance of my money whose details I am attaching
herewith:
1. PAYTM-375180527/paytm/ INR 1449.00
2. PAYTM-375331653/PAYTM INR 88.00

Please do the needful at your end to remit my money back to my account. I
request you to give an early reply.
Thank you.

With warm regards

Priyankar Sen

---------- Forwarded message ----------
From: Priyankar Sen <[email protected]>
Date: Fri, Jul 25, 2014 at 5:03 PM
Subject: Re: [Paytm Care] Re: Help Query
To: Paytm Care <[email protected]>


Dear Abbas
why my account is 'temporarily blocked'? as there is no SMS has send from
Airtel regarding the recharge of 230 rupees..........i couldn't check
it...because you have blocked my account. please reply.

Attachment(s)
Indian Bank.pdf


Priyankar Sen, Jul 25 17:03:
Dear Abbas
why my account is 'temporarily blocked'? as there is no SMS has send from
Airtel regarding the recharge of 230 rupees..........i couldn't check
it...because you have blocked my account. please reply.

This email is a service from Paytm Care.
Message-Id:S51YK4BA_53f46e557e9a7_28e53f94e82b331c2112957_sprut

Priyankar Sen <[email protected]>
Aug 22

to Paytm
Dear Nimmi
Thank you for the reply. But unfortunately, there is a big misunderstanding you have, even after giving every information in details from my end. they are as follows:
1. My mobile number is 8220819332.............it is not 9845811553.
2. the details of amount of money transferred to paytm are

1. PAYTM-375180527/paytm/ INR 1449.00
2. PAYTM-375331653/PAYTM INR 88.00

in total it become Rs.1537....................not Rs.1648.
3. my paytm account is still blocked. (my mail id is [email protected])

My questions are:
1. are you sure you are talking about my transaction?
2. why my paytm account is STILL blocked ?
3. How can I get my money back and when?

For past 45 days I am clueless about my money. I sincerely believe the problem will be sorted out in this level and I don't have to seek any expert assistant from a third party.

Waiting for your reply.

Thank you

Priyankar Sen

N.B. Please feel free to ask any details which can help to solve this problem.
mailsfromshopping
 
Sep 2, 2014

MOBILE REFUND RECHARGE

Recharge refund request

Sir/MAdam,

I had recharge my Vodafone Mobile no 9787001978 for Rs 333 it was not done successfully till now, but the cash was debited from my HDFC credit card and shown ack as "HDFC Bank CC Transaction No 030480". Kindly process the status or refund the amount by adding into paytm wallet , for reference, order no 584621045. This need urgently .

Thanks, Suresh G
v sreenivasa murthy
 
Sep 1, 2014

mobile recharge

Sir. i have used my Icici credit card to recharge through paytm.com for my BSNL no: 9481787169 around 11 am on 1st of September but so for i have not recived my topup currency
choose
 
Aug 19, 2014

REFUND RECHARGE

REFUND RECHARGE
sunsuccessful recharge refund request
Sir I had recharge my BSNL Mobile no 9468296865 for Rs 1000 it was not done successfully but cash was debited from my SBI A/c no 11304069047 and IFC Code SBINOOO2365 credite to paytm order no 571376666 so i request to refund my cash to my SBI account early pleae
choose
 
Aug 16, 2014

REFUND RECHARGE

REFUND RECHARGE
sunsuccessful recharge refund request
Sir I had recharge my BSNL Mobile no 9468296865 for Rs 500 it was not done successfully but cash was debited from my SBI A/c no 11304069047 and IFC Code SBINOOO2365 credite to paytm order no 571981392 so i request to refund my cash to my SBI account early pleae
choose
 
Aug 16, 2014

REFUND RECHARGE

sunsuccessful recharge refund request
Sir I had recharge my BSNL Mobile no 9468296865 for Rs 1000 it was not done successfully but cash was debited from my SBI A/c no 11304069047 and IFC Code SBINOOO2365 credite to paytm order no 571376666 so i request to refund my cash to my SBI account early pleae
anand1993
 
Aug 9, 2014

unsuccessful recharge refund request

Sir I had recharge my BSNL Mobile no 9445116741 for Rs 135 it was not done successfully but cash was debited from my IOB A/c no 660801000003391 and IFC Code IOBA0006608 credite to paytm order no 566905120 so i request to refund my cash to my IOB account early pleae
anand1993
 
Aug 9, 2014

unsuccessful recharge refund request

Sir I had recharge my BSNL Mobile no 9600103463 for Rs 135 it was not done successfully but cash was debited from my IOB A/c no 660801000003391 and IFC Code IOBA0006608 credite to paytm order no 566914398 so i request to refund my cash to my IOB account early pleae
Akshay410
 
May 20, 2014

Mobile reacharge

I did get my reacherge done

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