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xiaomi

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Consumer complaints and reviews about xiaomi

havared
 
May 15, 2019

FLIPKART return/replacement mobile

order id: OD115218101408023000 i bought mobile through flipkart where as i got the defective piece. the mobile touch panel is not working properly especially while receiving incoming calls and the touch sensitivity is not good as expected.

created a return/replacement request for that they make a technician to visit to my door step. on 7th may he visited and checked the device , the device is okay with the functionality test but again while incoming calls touch is not responding that's what he mentioned for the flipkart support team , but still flipkart service rejected the request and it happened twice, again they are sending technician to test the mobile. i really regret for the awful service by flipkart and they don't forget about asking feedback at the end .

each day either i have to call the customer support or they will call me and wasting lots of time regarding this issue and they are with their general statements........ we are very sorry for the inconvenience by flipkart..........be patient wait for 24-48 hrs our team will get back to you.........please provide the feedback...........

but seems like issue is not resolving .......and there is too much of mental tension and wasting lots of time

i suggest you guys go through other service provider other than flipkart
RishabAgarwal1512
 
Oct 5, 2017

fraud

I HAVE ORDERED ONE REDMI MOBILE PHONE ONLINE..BUT WHEN I RECEIVED THE BOX IT WAS EMPTY AND I GOT THAT PHONE IN OFFER FROM MI DEPARTMENT..THE CALL WAS ALSO PLACED FROM MI..PLEASE HELP

fraud

redminote
 
Sep 1, 2017

redmi note 4 camera and call volume and video call issues

I purchased my Redmi note 4 from Mi.com and received the product on 7 Aug 2017.

1. I could see tiny white tips on camera and after taking photo, on the photo also, these small dots are appearing. It looks ugly.

2. Call volume is very low. To listen to caller, I have to keep on Loud speaker and I should keep phone's speaker very close to my ear. Otherwise, I could not hear the sound at all.

3. Video call option is not showing.

Last week I escalated these issues to your officer in live chat, he advised me to do Restore camera defaults and do a factory reset. I have done these steps as advised. Still issues are persisted. I did upgrade MIUI to 8.5. Still no use.

I did not use phone much. I found these issues recently. This is new phone and purchased this phone for 11000 INR and can not visit for service centers to repair it as it is not old/refurbished phone. Company should take responsibility for sending faulty phone to me. Please replace with new phone.

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