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Y-Axis immigration frauds and cheats incorporated

India,
Delhi

Consumer complaints and reviews about Y-Axis immigration frauds and cheats incorporated

yaxiscro
 
Nov 4, 2017

This is an official response from Y-Axis

@shaik mehaboob hussain

Dear Shaikh Mehboob,

This is an official response from Y-Axis Overseas Careers.

We understand that you are not happy with the services provided.hence, have raised concerns on the social networking website.

In regards to the concerns raised, we have tried reaching you however couldn't get connected.Kindly provide a feasible time for a call to discuss on your concerns and provide you an amicable solution.

Thanks,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
Nov 2, 2017

This is an official response from Y-Axis

@Neenu S Mathew

Dear Shibu,

Hope you are doing well.

Thanks for letting us know your concerns in detail. We regret the inconvenience caused.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of ours, we have always given the best guidance and consultation.

I have called you multiple times on 9841079277 however the call was left unanswered. You have signed up with us to process your PR application for Australia for the occupation Human Resource Adviser but unfortunately the occupation has been removed from the list in April 2017 and Y-Axis doesn’t have any control on the changes in occupation list or immigration rules.

We will process application based on the roles performed which are relevant to a specific occupation as per the list. If there were no openings for the nominated occupation they would have stopped accepting application for HR advisor in 2016 itself instead of removing the occupation from the list in 2017.

As per agreement signed by you, there is certain percent of refund applicable under change of immigration rules but we have refunded more than the given percent on exceptional basis considering your situation.

Accordingly your refund has been processed. For further clarification you can reach your consultant or write to client relationship department.


Thanks and Regards
Y-Axis Client Relationship Department
yaxiscro
 
Oct 31, 2017

This is an official response from Y-Axis

@Dinesh Kumar Chhatry,


Dear Dinesh,

This is an official response from Y-Axis!

In regards to your concern, we have reviewed the case-history. Upon an review of the case-history, we understand that you are not aware of the scores requirement in IELTS. However as per our SOP, we share an evaluation before getting any client signed up for our services. The evaluation report has an extensive explanation of the IELTS scores requirement. However, as you were apprehensive of securing the required scores. Hence you have decided to opt out of the service. Accordingly, we have agreed upon a refund as an exception.

In case of any further concern/ clarification, please get in touch with our Client Relationship Department.

Best regards
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
Oct 31, 2017

This is an official response from Y-Axis

@Dinesh Kumar Chhatry

Dear Dinesh,

This is an official response from Y-Axis!

In regards to your refund request, we have approved 100% refund of the consultation fees. However, we are not able to process refund for your Service Tax amount. As GST became operational since July 2017, we cannot accommodate your request.

Hope this clarifies. For any further clarification, please get in touch with our Client Relationship Department.

Best Regards
Client Relationship Officer
Y-Axis Overseas Careers
shaik mehaboob hussain
 
Oct 30, 2017

REFUND

Y-AXIS IS BIG FRAUDER AND PLAYING WITH CITIZEN'S OF INDIA. NO REFUND FROM LAST THREE YEAR'S.


y- axis is very big fraud company, i contacted the company for the process of canada pr, in my starting stage they are calling me explaining me all detail's like they are my family member's and they have made a agreement with me. and taken one lakh amount for process after they recieved this amount no body is calling me i have to contact them every time. and untill now two year's finish but y axis has eaten one lakh rupees from my earning's and if i ask refund they will send the copy of my agreement and which i have done signature this consultancy is professional theif they a doing open loot's big thieves. and please i request every body if you are going to start process dont pay one rupee also untill your work completed if your work success you can pay double amount.

but blindly dont belive this is FRAUD Y AXIS AND THEY ARE NOT GIVING ME REFUND OF MY AMOUT.

IF ANY BODY KNOWS HOW TO CONTACT CONSUMER COURT PLEASE HELP ME .............

SHAIK MEHABOOB HUSSAIN

9912616524
Neenu S Mathew
 
Oct 30, 2017

False promises

Hi we registered with y axis two years back falling for Sharmila Regers words. We were allured into her words of faith of getting even a pr for Australia asap... So we did the initial payment of 68000 ... And we're looking for jobs of our profile.. Both our profiles didn't match the sol list but they assured an opening will come up... Shortly did we realize how difficult it was to get a job anywhere without a pr of that country.... So we checked with another agency visaide, again in Chennai... They were very clear in their response.. Your job profiles does not have an opening in Australia... And that's it... We understood that we were tricked by words of positivity...

So then we went for a refund and what we got back was 22000! The rest gone!!

So friends I highly would not recommend y axis... They are not transparent in their dealings...
yaxiscro
 
Oct 30, 2017

This is an official response from Y-Axis

@Duanitish

Dear Duanitish,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum. We are concerned to note your grievance.

We deeply regret the inconvenience caused to you. This situation is certainly unusual and we are really sorry for the inconvenience that may have caused.

As per your telephonic conversation with Process team, and we have addressed your concern.

If there is anything else that we can do for you, please inform us. We are always interested in listening to our clients and knowing their opinions. We value your business and wish to have you in our long list of satisfied clients.

Thanks for your support.

Thanks and Regards,
Client Relationship Department
Y-Axis Overseas Careers
Duanitish
 
Oct 27, 2017

Its been 1 week and I'm not getting any profile status updates . I already paid around 34000 (4800+29000) Ticket #: 01011663

Its been 1 week and I'm not getting any profile status updates . I already paid around 34000 (4800+29000)


The following support ticket has been created but then also not getting any reply

Ticket #: 01011663
Duanitish
 
Oct 27, 2017

Its been 1 week and I'm not getting any profile status updates

Its been 1 week and I'm not getting any profile status updates . I already paid around 34000 (4800+29000)


The following support ticket has been created but then also not getting any reply

Ticket #: 01011663
Dinesh Kumar Chhatry
 
Oct 26, 2017

pending amount

NO CALLS FROM Y-AXIS
dear client relation office-Y AXIS,

I HAVE DOING CONTINUOUS FOLLOWUP WITH YOU GUYS FOR MY PENDING AMOUNT BUT IT SEEMS YOU GUYS DO NOT BOTHER AT ALL.
DO YOU ALL AT Y-AXIS HAVE ANY IDEA HOW MUCH BUSINESS YOU ARE LOOSING. BECAUSE I GET CALLS FROM YOUR CANDIDATES ON DAILY BASIS. AT LEAST 5.
LIKE ME THERE ARE MANY OTHER CANDIDATES WHO ARE SUFFERING.
I AM WAITING FOR YOUR CALL AT THE EARLIEST. CALL ME BETWEEN 2-3 PM TOMORROW.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 25, 2017

NO CALLS FROM Y-AXIS

dear client relation office-Y AXIS,

I HAVE DOING CONTINUOUS FOLLOWUP WITH YOU GUYS FOR MY PENDING AMOUNT BUT IT SEEMS YOU GUYS DO NOT BOTHER AT ALL.
DO YOU ALL AT Y-AXIS HAVE ANY IDEA HOW MUCH BUSINESS YOU ARE LOOSING. BECAUSE I GET CALLS FROM YOUR CANDIDATES ON DAILY BASIS. AT LEAST 5.
LIKE ME THERE ARE MANY OTHER CANDIDATES WHO ARE SUFFERING.
I AM WAITING FOR YOUR CALL AT THE EARLIEST. CALL ME BETWEEN 2-3 PM TOMORROW.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 25, 2017

NO CALLS FROM Y-AXIS

DEAR Y-AXIS,
NO U GUYS ARE SOUNDING VERY FUNNY.
YOU HAVE ALL MY DETAILS. ASK MR. SHUSHANT, MS. MAUMITA , MS. HARIKA. MISS POOJA, MS. BISWAS.
AND PLEASE REFUND MY BALANCE ASAP.

THANKS

DINESH KUMAR CHHATRY



This is an official response from Y-Axis
Dear Dinesh,

Please help us with your contact details, so that we can address your concern once again.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
Oct 24, 2017

This is an official response from Y-Axis

Dear Dinesh,

Please help us with your contact details, so that we can address your concern once again.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers
Dinesh Kumar Chhatry
 
Oct 22, 2017

NO CALLS FROM Y-AXIS

NO CALLS FROM Y-AXIS

DEAR CLIENT RELATION OFFICER...
YOU MAILED ME THAT YOU WANT TO TALK TO ME TWO WEEKS BEFORE.

STILL WAITING FOR YOUR CALL.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 21, 2017

PARTIAL REFUND

PARTIAL REFUND
DEAR ALL,

THANK YOU ALL FOR YOUR CALLS AND ASKING MY ADVICE ABOUT Y-AXIS.
THEY HAVE GIVEN 75% OF THE AMOUNT AFTER TAX DEDUCTIONS, IT MEANS I HAVE LOST ABOUT RS. 22000 WITHOUT TAKING ANY OF THEIR SERVICES.
I DONT THINK Y-AXIS WILL EVER RETURN THIS AMOUNT,.
I WILL UPDATE U ALL IF THEY CONTACT ME FOR REST OF THE REFUND.
SO THOSE WHO HAVE CALLED ME AND SENT ME MESSAGES ON MY NUMBER.......BE CAREFUL WHILE DEALING WITH Y-AXIS. I M SURE AT LEAST 50 CANDIDATES CALLED ME.
THANKS PRATHAMESH, SUNIL,AKANSHA, SHUSHANT, KOMAL, MR. FERNANDEZ, AKASH,ANJALI ( FROM BAMGLURU) TO NAME A FEW....
CANT NAME ALL THE ASPIRING CANDIDATES. THANKS TO THEM.

DINESH KUMAR CHHATRY
THE CRICKET CLUB OF INDIA
Dinesh Kumar Chhatry
 
Oct 20, 2017

NO CALLS FROM Y-AXIS

NO CALLS FROM Y-AXIS
DEAR CLIENT RELATION OFFICER...

STILL WAITING FOR YOUR CALL.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 18, 2017

getting more calls who are troubled from Y-AXIS

DEAR Y-AXIS,
I DID NOT RECEIVE YOUR CALL.
PLEASE PUT ON REVIEW WHAT U WANT TO TALK TO ME.
YET ANOTHER VICTIM. MS. ANJALI CALLED ME. SHE WAS CRYING BECAUSE YOU GUYS TOOK HER MONEY BUT DID NOT DO ANY WORK. WHEN SHE ASKED/PLEADED FOR REFUND YOU DID NOT REFUND FULL AMOUNT. SHE BELONGS TO A VERY POOR FAMILY.. PLEASE DON'T DO FALSE PROMISE.
WHATS GOING ON WITH Y-AXIS.
Y-AXIS STAFFS ARE PAID BY Y-AXIS BUT THAT MONEY COMES FROM US. WE HIRE YOU TO DO OUR WORK SO PLEASE BE LITTLE SENSITIVE.
DON'T DO ANY FALSE PROMISE TO ACHIEVE YOUR TARGETS.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 16, 2017

NO CALLS FROM Y-AXIS

DEAR CLIENT RELATION OFFICER...

STILL WAITING FOR YOUR CALL.

DINESH KUMAR CHHATRY
yaxiscro
 
Oct 14, 2017

This is an official response from Y-Axis

@Dinesh

Dear Dinesh,

Please let us know a convenient time to call you on Monday. Our Client Relationship Department will get in touch with you.

Best regards
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
Oct 14, 2017

This is an official response from Y-Axis

@Amit

Dear Amit,

This is an official response from Y-Axis.

We have reviewed the case-history and see that the report has been sent already generated on 9/10/2017 at 4:25 PM. We will advise you to checkk your Spam folder. In case, you are unable to find the same. You can get in touch with your Immigration Consultant.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers
Dinesh Kumar Chhatry
 
Oct 14, 2017

CREDIBILITY OF Y-AXIS

DEAR ALL....

I WANT TO INFORM YOU ALL THAT BE CAREFUL BEFORE DEALING WITH Y-AXIS. THEY TALK ABOUT CREDIBILITY. WHAT CREDIBILITY.
YESTERDAY I GOT CALL FROM MR. CHAVAN FROM AURANGABAD. HE HAS PAID 20000 TO Y-AXIS. I TOLD HIM TO ASK FOR REFUND.
ASPIRING CANDIDATES CAN VISIT CONCERN SITE AND CHECK THEIR ELIGIBILITY.
CANDIDATE HAS TO ORGANIZE ALL PAPERS, Y-AXIS ONLY ADVICE. SO FOR ADVICE Y ANY ONE HAS TO PAY HARD EARN MONEY. CHECK LIST IS AVAILABLE ON NET.

SO GUYS BE CAREFUL DEALING WITH Y-AXIS OR ANY OTHER AGENCY.

DINESH KUMAR CHHATRY
Dinesh Kumar Chhatry
 
Oct 14, 2017

Unfortunate dealing with Y-axis

Unfortunate dealing with Y-axis
Dear CLIENT RELATION OFFICER.....

you are doing copy and paste but not replying to my querry.

IT IS REALLY UNFORTUNATE DEALING WITH YOU GUYS.
I JUST CLOSED MY EYES AND BELIEVED YOU.
I KNOW ST CANT BE FUNDED BUT WHAT ABOUT REST OF THE AMOUNT.
YOU REFUNDED 385000 APPROX. BUT I PAID U 59500( APPROX.).
ON WHAT GROUND YOU GUYS HAVE DEDUCTED RES OF THE AMOUNT AFTER DEDUCTING ST.
YOU GUYS ARE BIG COMPANY BUT IF THIS MATTER WILL PROLONG YOU WILL LOOSE CREDIBILITY .
AS IT IS YOU GUYS HAVE LOST LOT OF BUSINESS COZ OF YOUR UNPROFESSIONAL APPROACH TO YOUR CLIENTS.
WE ARE THE ONE WHO GIVE YOU BUSINESS AND YOU TREAT US LIKE COMMODITY. DOING FALSE PROMISES.

DINESH KUMAR CHHATRY
yaxiscro
 
Oct 13, 2017

This is an official response from Y-Axis

@Dinesh Kumar Chhatry

Dear Dinesh,

This is an official response from Y-Axis!

It is really unfortunate that after agreeing on a refund. You still doubt the credibility of Y-Axis. As you are aware that Y-Axis has done its best to resolve your concern. But there is no real acknowledgment of the effort put in.

However, our stance remains the same. Y-Axis cannot refund the ST amount. While we at Y-Axis, try to accommodate all the client request.
But there are certain situation which is not within our control. We will appreciate your understanding in this matter.

Best regards
Client Relationship Officer
Y-Axis Overseas Careers
[email protected]
 
Oct 13, 2017

Doubting Y-Axis Credibility

Hey Y-Axis Team,

After reading all the complaints, am doubting Y-Axis credibility.

I paid for my eligibility evolution by 8th Oct 2017 and today is 13th Oct 2017 and I didn't get my eligibility evolution result.
Reason:
1. It has been conveyed that I will get the result within 2 days.
2. Already sent so many reminders but no response.
Dinesh Kumar Chhatry
 
Oct 13, 2017

Unfortunate dealing with Y-axis

Unfortunate dealing with Y-axis
Dear CLIENT RELATION OFFICER.....

IT IS REALLY UNFORTUNATE DEALING WITH YOU GUYS.
I JUST CLOSED MY EYES AND BELIEVED YOU.
I KNOW ST CANT BE FUNDED BUT WHAT ABOUT REST OF THE AMOUNT.
YOU REFUNDED 385000 APPROX. BUT I PAID U 59500( APPROX.).
ON WHAT GROUND YOU GUYS HAVE DEDUCTED RES OF THE AMOUNT AFTER DEDUCTING ST.
YOU GUYS ARE BIG COMPANY BUT IF THIS MATTER WILL PROLONG YOU WILL LOOSE CREDIBILITY .
AS IT IS YOU GUYS HAVE LOST LOT OF BUSINESS COZ OF YOUR UNPROFESSIONAL APPROACH TO YOUR CLIENTS.
WE ARE THE ONE WHO GIVE YOU BUSINESS AND YOU TREAT US LIKE COMMODITY. DOING FALSE PROMISES.

DINESH KUMAR CHHATRY

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