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Y-Axis immigration frauds and cheats incorporated

India,
Delhi

Consumer complaints and reviews about Y-Axis immigration frauds and cheats incorporated

yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Dipak

Hi Dipak,

This is an official response from Client Relationship Department of Y Axis.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 1/9/2015 towards Australia Smart Applicant Service, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for Australia has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the country of your choice) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counsellor at the initial counselling stage and the counselling notes; upon signup you have signed a legal agreement which also narrates the resume writing and marketing service deliverables, duration of resume writing and marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy and for the same reason we have been addressing your concerns until 1st week of Feb'16 even though your service has was completed on 11th Dec'15.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Sanjeev

Dear Sanjeev ,

Thanks for letting us know your concerns in detail.

We have thoroughly reviewed every aspect of case since registration.

Y-Axis business policy is transparent and to maintain the same we always put across our service terms / refund clauses in the evaluation report & service level agreement in advance.

We understand you are in discussions with your process consultant on your file closure and refund. It is being looked into.

We will definitely look into the terms and conditions of the agreement and advise on the possible refund that may be applicable on your file. Kindly allow time for us to review and get back to you on the same

We are unable to understand the reason of your complain , while we are still looking into your request and there has been no dispute on this matter from either parties.

Please note there is timeline for the refund process and it clearly mentioned in the agreement on day of signup.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of our, we have always given the best guidance and consultation.

At any stage of the process your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period is highly appreciated.

Thanks and Regards
Client Relationship Department
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Sweity Patil

Dear Sweity Patil,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 5th of April 2014 towards Canada resume marketing services, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for Canada has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers but I can also see that you have also received a positive response during the process.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counselor at the initial counseling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Anju

Dear Anju,

This is an official response from the Client Relationship Department of Y Axis.

We are concerned to note your grievance. We also understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this social networking site.

As per our records you had entered into a Service Level Agreement with us on 28/10/2015 towards Germany Immigration Visa Program.

Upon review of your case, I understand that we have already refunded you the complete amount paid by you to Y Axis in the third week of May 2016.

We regret the inconvenience caused. We value the time and trust you have invested in us.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Arindam

Dear Arindam,

This is an official response from Y-Axis overseas Careers.

We have checked our database and we are unable to find a client with your name/ e-mail id. This leads us to believe that you are not a genuine client of Y-Axis and this complaint has been posted by competition with the intent to defame our brand name.

If you are a genuine client please email us at [email protected] with your Y-Axis Registration Number which will help us address your apprehension.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

Coming to the success rate, we are the best in the industry. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company who has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com and check the testimonials or visit one of our offices to see true success stories.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@vjkrm

Solution Details:
Dear vjkrm ,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum. We are concerned to note your grievance.

However, we have checked our database and we are unable to find a client with your name.Please provide your contact number so that we can arrange a call back and assist you .

Thanks for your support.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@PRABHALA PRATHYUSHA

Dear PRABHALA PRATHYUSHA,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 29/2/2016 towards Canada resume marketing services, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for Canada has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counselor at the initial counseling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Sugammeht

Dear Sugammeht,

Hope you are doing well !!!

Thanks for letting us know your concern`s in detail.

Our CRD (Customer relationship dept.) have already discussed on case personally with you for a better clarity of both the parties on 13 October 2016. Our intention is only to provide you the best possible solution.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers , for each client of ours , we have always given the best guidance and consultation .

As discussed on your RMA services on call dated ( 13 October 2016 ) have been completed and all other services as per the service level agreement has been delivered. With this I conclude there is no deliverable pending .

Y-Axis wishes you all the best for your future endeavor and once again congratulation on Australia PR visa grant.

Y-Axis would be happy to help you or any of your family member for immigration/ visa services in future if required.

Thank you for signing up with Y-Axis

At any any stage your concerns are important to us and shall be resolved with a valid solution . Your patience and understanding during this period is highly appreciated .

Regard`s
Client Relationship Department
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Vykunt

Dear Vykunt ,

Hope you are doing good !!!

Thanks for letting us know your concern`s in detail.


You have registered with Y-Axis in 04/2011 for Singapore LPR application. Your profile has thoroughly been checked as per the immigration requirements of that country and been considered as eligible. Please note eligibility itself does not guarantee a visa.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers , for each client of ours , we have always given the best guidance and consultation .

We have provided you all required documentation towards your petition to Singapore LPR. Your application for Singapore was filed immediately after receiving the documents from you, which is in July 2011. We are equally disappointed with the decision received on your file, and the rejection letter is also shared with you. The refusal letter does not specify only states that they could not allow you a visa and nowhere they have mentioned that you do not meet the eligibility or if there was any issue with the documentation that we can be held responsible. You were clearly informed about the terms and conditions of this process and even before your file can be submitted to the department it has been clearly mentioned to you that this program is competitive and the decision will be completely at the discretion of ICA and we do not guarantee on the decision. While all the facts are clearly put in advance, we do not understand the claims made by you below. There has been no instance where our clients have raised an issue/concern and it has not been addressed that you need to hesitate to share your concerns with us directly.

You have been provided with the eligible refund as per the service agreement which we mutually agreed /signed and your case has been closed with your consent after the refund receipt.

At any any stage your concerns are important to us and shall be resolved with a valid solution . Your patience and understanding during this period is highly appreciated .

Further, You can add your general lines in the beginning and end of this content.


Regards,
Client Relationship Dept.
Y-AXIS Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Tanmay

Dear Tanmay Pathak,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 31st of May 2016 towards United Kingdom resume marketing services, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for UK has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counsellor at the initial counselling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organisation and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Abishek

Dear Abishek,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum

We have checked our database and we are unable to find a client with your name. If you are a genuine client please email us at [email protected] with your Y-Axis Registration Number which will help us address your apprehension.

Coming to the success rate, we are the best in the industry. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company who has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website and check the testimonials or visit one of our offices to see true success stories.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

Dear Mingma,
This is an official response from Y-Axis!
We are repeatedly trying to reach you on 8670361498 getting message as (This call cannot be connected) and on 7411650655 ( Service to this number has been has been temporarily disconnected).But are unable to reach you. Even we are continously writing to you, but there is no response from your end. Kindly revert to us at the earliest so that we can resolve your concern.
Thanks
Client Relationship Officer
Y-Axis Overseas Careers
---------------------------------------------
Dear Readers,
Greetings from Y-Axis!
Almost everything that humans did earlier manually is now automated. Right from shopping to banking and bill payments, a plenty of things are now digital. This also includes customer reviews that assist online buyers to make a buy or not-to-buy decision with ease.

So as is the rule now, Y-Axis reviews are also flooded across the Internet. Some good and few bad ones making it a confusing turf for the aspiring migrants to decide. However, over the years, our success for each and every client has given us a boost and let us grow immensely. The negative reviews of course help us improve our processes and systems time and again.

There are more success stories related to immigration, visas, job search, and resume writing at Y-Axis Overseas Careers, than with any other company in the industry.

Please refer to the links below to check our success stories and clients feedback.

https://www.youtube.com/user/yaxisvideos

http://customerreviews.blogs.y-axis.com/

Thanks
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Hemant

Dear Hemant,

This is an official response from Y-Axis Overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum.

We have checked our database and we are unable to find a client with your name. This leads us to believe that you are not a genuine client of Y-Axis and this complaint has been posted by competition with the intent to defame our brand name.
If you are a genuine client please email us at [email protected] with your Y-Axis Registration Number which will help us address your apprehension.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

Coming to the success rate, we are the best in the industry. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company who has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com and check the testimonials or visit one of our offices to see true success stories.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Hemant

Dear Hemant,

This is an official response from Y-Axis Overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum.

We have checked our database and we are unable to find a client with your name. This leads us to believe that you are not a genuine client of Y-Axis and this complaint has been posted by competition with the intent to defame our brand name.
If you are a genuine client please email us at [email protected] with your Y-Axis Registration Number which will help us address your apprehension.

Smaller competing firms who cannot compete with Y-Axis on any other basis get their employees to post false complaints in an attempt to tarnish Y-Axis' reputation. Employees who are terminated from Y-Axis due to fixing documents or indulging in fraud also post false reviews because they have been let go off immediately.

Coming to the success rate, we are the best in the industry. Our success speaks volumes about our business. Clients are loyal and referrals are many. We thrive on being a clean company who has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website and check the testimonials or visit one of our offices to see true success stories.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Anu Manhotra

Dear Anu,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this forum.

As per the records, you had entered into a Service Level Agreement with us on 11/3/2016 towards consultation of online application filing.
As per the records, I see that the our deliverables and services are informed to you at the pre-sign up stage. It is clearly mentioned in the eligibility report that it is mandate for your spouse to write IELTS. However, you are apprehensive about the services rendered and would like to opt out.
In regards to the same context, we would like you to inform us your convenient time to discuss on the concerns raised so that we can move to an amicable solution at the earliest.
We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website https://www.y-axis.com/ or visit one of our offices to see true success stories.

Anticipating your understanding!

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Rajani Krishna

Dear Rajani Krishna,

This is an official response from Y-Axis overseas Careers.

We understand that you are not satisfied with the service rendered by Y-Axis and as a result you have raised your concern in this forum. We are concerned to note your grievance.

You have mentioned that you are posting on behalf of your son but, unfortunately you have not served any details of your son wherein we can check our database and address your concern. Please provide your contact number & your son's YRN so that we can arrange a call back and assist you.

Thanks for your support.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Pratik Parekh

Dear PRATIK PAREKH,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are not satisfied with the service rendered by Y-Axis and as result you have raised your concern in this social networking site.

As per our records, you had entered into a Service Level Agreement with us on 26th of February 2016 towards Dubai resume marketing services, which clearly says that we do not guarantee you a job or an interview or a response.

Upon review of your case, I understand that your Resume Marketing Service for Dubai has been completed and account details have been handed over to you for your reference. Further, I understand that you have raised a concern towards Resume Marketing Service deliverable due to lack of response/ interview from the employers.

In regard to the same context, I would like to clarify that our Resume Marketing Service is not similar as placement abroad assurance, though we have a dedicated staffing team in place and as default, if there’s any suitable opening for any of our clients, we forward their resume to the team for consideration. During the Resume Marketing Service our consultant would forward your resume to the essential employer database (for the selected country) and also apply to open jobs (online) which would be posted by employers on popular job portals so that your resume is kept in their database and the employers will revert as and when there is an opportunity available with them. Kindly keep a track on the account and revert to the email alerts received from the employers.

Please be informed that Y-Axis does not provide any commitment on certain number of leads or assured interview calls. Resume marketing response is totally at the discretion of employers and available requirement during that point of time. Our resume marketing deliverables were clearly explained by our Counselor at the initial counseling stage and upon signup you have signed a legal agreement which also narrates the resume marketing service deliverable, duration of resume marketing, refund scope and many other important clauses. However, we do always give honest try to extend our services so that our clients can be happy.

We are a customer centric organization and value all our clients and ensure professional services throughout all our existing processes. We thrive on being a clean company whose has been entrusted with the job of helping people get a career path and a better life. We advise that you go to our website http://www.y-axis.com or visit one of our offices to see true success stories.

Anticipating your patience and understanding.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@Sanjeev


Dear Sanjeev ,

Thanks for letting us know your concerns in detail.

We have thoroughly reviewed every aspect of case since registration.

Y-Axis business policy is transparent and to maintain the same we always put across our service terms / refund clauses in the evaluation report & service level agreement in advance.

We understand you are in discussions with your process consultant on your file closure and refund. It is being looked into.

We will definitely look into the terms and conditions of the agreement and advise on the possible refund that may be applicable on your file. Kindly allow time for us to review and get back to you on the same

We are unable to understand the reason of your complain , while we are still looking into your request and there has been no dispute on this matter from either parties.

Please note there is timeline for the refund process and it clearly mentioned in the agreement on day of signup.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of our, we have always given the best guidance and consultation.

At any stage of the process your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period is highly appreciated.


Thanks and Regards
Client Relationship Department
yaxiscro
 
May 25, 2017

This is an official reply from Y-Axis

@RDprasad


Dear Prasad,

Hope you are doing well.

Thanks for letting us know your concerns in detail. We regret the inconvenience caused.

Our Branch head –Bangalore has already discussed on case for a better clarity of both the parties. Our intention is only to provide you the best possible solution.

Y-Axis is an extremely professional and transparent company. We have more than 1 lakh customers, for each client of ours, we have always given the best guidance and consultation.

You had mentioned that there were few instances wherein there was delay in response, I regret the inconvenience caused. However we have always responded in time and have addressed all your queries in the best possible manner.

Our counseling team tried reaching you multiple times however there was no response to take your case forward. Kindly contact our branch office for further assistance.

We wish you all the best and will hope you will give us an opportunity to work on your file, and make your migration dream true and let us prove that your decision for choosing us never been wrong

At any stage your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period is highly appreciated.

Thanks and Regards
Client Relationship Department
yaxiscro
 
May 24, 2017

This is an official reply from Y-Axis

@Vandana

Dear Vandana,

This is an official response from Y-Axis Client Relationship Department.

We understand that you are looking to opt put from the service. We would like to inform you that we have checked our database and we are unable to trace your record in our database. Please revert with your registered mobile number and Y-Axis YRN registration number so that we can resolve your concern with an amicable solution.

Please write to us on [email protected]

Thanks,
Client Relationship Department
Y-axis Overseas Careers.
yaxiscro
 
May 24, 2017

This is an official reply from Y-Axis

@Vedvyas


Dear Vedvyas,

As you have confirmed that you are looking for refund,Please note that you are not eligible for refund as per the agreement.

But treating your case as an exception we have approved 25% refund on the CAN MRPS product and the refund amount will be 9000/-.

Kindly confirm so that we can initiate the refund process.

Thanks and Regards,
Prakash
Client Relationship Officer
Phone: 040 - 39555602; EXT: 387
yaxiscro
 
May 24, 2017

This is an official reply from Y-Axis

@Tarusmita

Dear Tarusmita,

This is an official response from Client Relationship department of Y-Axis.

We understand that you were not happy with the services rendered by Y-Axis,hence have raised your concerns on the online website.

As per the CRM, you have entered into the SLA with us in 2015 and have availed the services of job search and filing of online application. As per the terms of the SLA, the deliverables are provided and we are in no due for any services


In regards to the same context, you had an extensive discussion with our Client Relationship officer and you have been explained about the scope of services and deliverables. Further, you have raised a concern regarding the service as you are not receiving any updates on your application.Furthermore, you have requested for a refund.As a client centric organization, we can offer you complimentary service for any province provided you are found eligible.


However, you expressed that you are not interested inn doing so. Being a client centric organization we value all our clients and ensure professional services throughout all our existing processes. Hence, we have agreed to provide you amicable solution.

Hence I believe that the concern has been resolved. In case of any concerns,do let me know.



Thanks & Regards,
Client Relationship Officer
Y-Axis Overseas Careers
Vandana1111
 
May 23, 2017

Money Stucked

Y-AXIS IS NOT RETURNING MY 40,000 Rs., i have not started my process, just paid 40k, and i need my money back. I will file complaint again you guys in consumer court if you will not return my money. Mukta and Netra, WHO KNOW NOTHING ABOUT canada PR, Gave me the wrong info. I am interested to go through strudent visa and not interested in your fake pr services, return back my 40 k
yaxiscro
 
May 22, 2017

This is an official reply from Y-Axis

@Kumar

Dear Kumar,

This is an official response from Y-Axis overseas Careers.

We have checked our database and not found client with the name "Kumar" and are unable to trace you out. Please provide your YRN or contact number for us review your case and get back to you.

We would appreciate your reply at your earliest convenience.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
yaxiscro
 
May 22, 2017

This is an official reply from Y-Axis

@Kumar

Dear Kumar,

This is an official response from Y-Axis overseas Careers.

We have checked our database and not found client with the name "Kumar" and are unable to trace you out. Please provide your YRN or contact number for us review your case and get back to you.

We would appreciate your reply at your earliest convenience.

Thanks and Regards,
Client Relationship Officer

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