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Consumer complaints and reviews about Y-Axis

Mar 25, 2019

Support seems unauthentic

The response I received from Y-axis support seems to be unauthentic. They asked for my debit card number and expiration date to transfer the refund.

Please look into it. I am looking for a help and not a new trouble.

Mar 14, 2019

Need a full refund


I have registered with Y-axis for PR consultation to Canada. My experience so far is hopeless. They just keep asking for money. They ask to sign a contract which they do not even provide a hard copy for records. They also keep pushing you to sign the papers which out explaining the terms and conditions.

First the consultants doesn't have a proper knowledge about the process and requirements. They misguide candidates by hiding information. The support is absolutely of no use. They keep changing the consultants which causes a lot of hassle.

The most important issue I have with Y-axis is that they do know educate the candidate about the process initially. All the documentation and everything comes out after you pay the money. They dont talk about any requirements initially. They just keep saying documents..documents...documents. But what documents is never informed. I have wasted a lot of time due to this and money to fulfill the requirements and at the end I am not even getting any service. They misguide candidates purposely just to take money. Due to this my whole money and time and efforts have got wasted and I am still no where close to get what I have registered for.

Having said that I have decided to withdraw it and need a full money back. Ideally Y-axis is liable to pay me the money along with an intrest of the period they have kept my money for.

I have also sent emails for refund but they are not even bothered to respond.

Please look into it.

Thanks in advance,
Aug 14, 2016

Service issue

Dear Concern,

As i connected with y-Axis in nov 2014 for Applying canada pr...i deposited the processing fee to y-axis even submitted my document...1st hlf year in 2015 my case looked by Mr.Syed Hussain/Mr.Azharuddin/Mr.Rauff but i have scored less in IELTS so my case was not registered in Canada PR pool... But now there are lot of provinces are open in canada but no one applying my case and even nobody trying to contact me regd my case.
Like we have paid money for service but if company not resolve the query or provide the good dervice so why they can tell to make full payment..I have sending so many mails and calls but nobody response..So please refund my money, i have paid to the company for applying the case but company doing nothing.


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