Log inRegister
Submit Complaint

Zoomcar - Car Rentals


Consumer complaints and reviews about Zoomcar - Car Rentals

Jul 1, 2019

Pathetic Condition of Car


This is to bring to your notice that i had booked a car almost one month in advance on the zoomcar application.

My booking ID is JPS6B0YHJ.

I picked up the car from Koramangala, Bengaluru on 28th June 2019 at 8:30 pm.

It was the second time my experience in Bangalore of zoomcar was pathetic. The problems i faced were:

1) The pickup location provided was not at all clear.
2) After struggling and finding the pickup location, when i found the car. I saw car was extremely dirty from outside and the interiors were full of dust & stinking. Since i had no choice so i had to start my trip as there was no help available for me.
3) The cars both the front tyres were not in a good condition.
4) The music system and the USB Charger was not working properly.
5) Just below the steering wheel, a plastic part came out and wires were seen.
6) Everytime while starting the car,i had to give ignition atleast 3-4 times.
7) There was no water in the wiper water storage part, which i had to fill.
8) The place where we keep luggage had no carpet & was left all dirty.

I have posted the images on facebook on the zoomcar india page.

After struggling i was able to contact zoomcar support, they told me that you can get the car washed & we will give you refund upto Rs. 300 which is not fair at all.

I need some compensation for the same as it was risky to drive such car.

Zoomcar is cheating the customers.

Please provide the response for the same.

Thank you..!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code


    Recently Updated Complaints

    Dear Sir, This Is Prabhu From Chennai.I want to...
    UP BOARD Allahabad - Marksheet lost
    MY LOST HIGH SCHOOL MARKSHEET I lost my10th orignel...
    Hostitsmart.com - Very Bad Customer Service Hostitsmart.com Ripp Off
    Host IT Smart / Hosting World — Web Hosting VERY BAD...
    BBMP/Dog Catching Squad - Aggressive Stray Dogs Biting others
    Hi, A group of 3-4 dogs from neighboring lanes come and...
    CSAB - Fee refund
    Respected sir please make the fee refund procedure fast...
    CSAB - Fee refund
    Sir please make the fee refund procedure fast especially...
    ak - Fake MR FARHAN
    I’m Abhishek Ik again posting this I talked w h MR...
    Hello Sir My name is Anjali and just on day 23 September...
    fake gigolo agency - FARHAN is FAKE
    I want to say Mr Farhan I will post my registration...

    User Registration

    Already a Complaint Board member? Log in now.
    E-mail address:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Forgot your password?
    E-mail address:
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username