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Consumer complaints and reviews about zovi.com

Jun 27, 2016

Wrong Product Delivered and No return initiated

Hi All, Unfortunately I have bought few cloth from Zovi and all those cloths had delivered with wrong size and wrong material, Zovi Customer service is really very disappointed, Since last 6 days I have been trying Zovi Customer care number but that number is not working, Below are the numbers I had tried till today
1. 0767622787878
Even I had sent a mail to hello@zovi.com, I received a ticket number Ticket ID - 659546 from Zovi as well, but other then that nothing happen. I have spend more then 4000 RS on Zovi and seems Zovi is a cheater online shopping, Do not know what to do next?? how to file complaints against Zovi in Consumer court I am looking for every possible way so that I can get my money back and make sure this site get enough lesson so they can not make fool customers
Jencey K K
Jun 16, 2015

Colour change of dress material

Dear Zovi,

The product that show was different color and the dress that i received is different color, so i request to take the product and refund as i'm usual customer.

Anita Joseph
Kumar Amitabh
Apr 15, 2015

Exchange the size of order

Dear Team,

We got our order "Z7AT2T" today on 15th April 2015.But the size is not comfortable for the same. Can we please get another size of the same order ?

nazim shirgar
Apr 13, 2015

exchange of shoes did not delievered

I have placed an order for zovi shoes and recieved on time, but the shoes did not fit me properly so i have placed an exchange request for it. the guy from zovi took the shoes but till date i did not got my exchanged shoes.
The POID and AWB No. are as follows:
AWB No: 2742657779
Utkal keshari singh Deo
Mar 24, 2015

Regarding Delay in delivery of purchase item

I placed an order with Zovi.com on 6th March 2015 bearing Order No. ZXD48Y. I received a massage that my order will be delivered on 16th March 2015. But till date I didn't received my order from Zovi.com.
pankaj namdeo
Jan 12, 2015

change shoes

I Have Received a casual shoes of black size of 8 no.Order No.is ZNTC77, but shole is very hard so pl z change the comfortable shoes and change the shoes.

Thanking You.
Pankaj Namdeo
pankaj chorotia
Nov 28, 2014

delivery boy misbehaved

delivery boy named yogi raj misbehaved with me.he used abusing language,just because i cancelled the order verbally while he came to deliver. i request to ZOVI team to take strong action,so that this guy can not do this in future.
sunil ramwani
Nov 20, 2014

cancel my orderZJZBFK

sapna mishra duby
Oct 31, 2014

Dress Exchange L size to M size

Hi, my order no is z7SZQF/694269 . I had purchased 1 dress of size l (Large) after receiving the consignment i found that the size is not suitable and it was loose therefore, i want to replace the size L (large) to M (Medium) .. plz do it urgently
Oct 29, 2014

Refund Money


I am not satisfied with the product that i have purchased from u 10 days back. Please tell me the procedure to return it and apply the necessary action accordingly.

faizan khan225
Oct 26, 2014


Ajay jharwal
Oct 25, 2014

size problem

hi,i bought 2 graphic t shirts in xl and l size..but the size is tooo large...and i want both in m size.....my order no is zucu64....please make it soon..
mohamed hussain
Oct 24, 2014

cancel delivery

i bought shoe from 499 with size 9. my accurate size is 8. so kindly stop the delivery process.my order is ZS9PNE.
Sep 30, 2014

Delay dekiver

delay in delivery
I placed an order with ZOVI.com on sept 17, 2014. I received a message, that my order will be delivered on24th July 2014 till date i did not received my order from ZOVI.com. Since I did not receive any call/update/message from the delivery team about my order.

my order details are as under:
so kindly look in this matter.

thanking you
akshat goyal
Sep 24, 2014

size exchange

I bought three t shirts......in them two round necks are L,L size each andone hoodie in XL size..............but the size is too large so i want to get small sizes.........like for round neck tees in M,M size both and hoodie in L size.......pls make it soon my order id is ...ZYB4MZ
vetri selvan
Sep 17, 2014

size exchange

hi,i bought 2 polo t shirts in xl size..but the size is tooo large...and i want in m size.....my order no is zsy84v....please make it soon....
Vimal Soni
Sep 17, 2014

Size Not Comfortable

Dear Sir,
We are requesting you to for our order booked order No.:ZN4DK6 and Invoice No.:ZN4DK6/168349 we are order booked size No.: 9 but we received size No.: 6 so please change size

Thinking you
Vimal Soni
Devershetty sai suman
Sep 13, 2014

exchange and wrong model

I have ordered a casual shoe of black colour having white border with size of 9 and what i got is shoe with a size of 7 not having white border
My order Number is ZEDKPF
Sep 10, 2014

exchange my product

We are inform you that my order ZBCCYM has been exchange my shoes.I want free sizeTan Lace Up Weekend Casual Shoes.please exchange it urgently thanking you. Name-aditya chouhan,add-camp-2, quater no-1a/6
Sep 10, 2014

i want to exchange my shoe

Tan Lac Up Weekend Causal Shoes . I want to exchange my product urgently please exchange the product Name-aditya chouhan Add-camp-2 ,quater no-1a/6,bokaro steel city,. jharkhand
priya chauhan randhawa
Aug 6, 2014


Your cce said AFTER complaint i will get email from the company in 24 hrs. but nothing has happened....now tell me what should i do or i should again waste my money by calling ur customer care and wait for u to put my call on hold as u always did
priya chauhan randhawa
Aug 6, 2014


Alas!!!!!!!!!!! I wasted my money......after complaint no suitable action has been taken by them
priya chauhan randhawa
Aug 5, 2014


now could u plzz tell me when u r going to return my money u liers
priya chauhan randhawa
Aug 5, 2014

worst products

I have ordered basic blue shoes of size 8.when i checked the parcel the buckles for laces of the shoes are completely rusted.and when i called to their given customer care no. they are not receiving the call...zovi is only trying to wate customers money....its completely fake.....i regret why i shop from this rediculous website.......worst product and service i have ever received....
manish sinha
Aug 5, 2014


My order no is ZU655P. I hv purchased 01 T-shirts & 01 kurtis from your site. One t-shirts and one kurti doesn't suite me so I want to return it. Can u plz help me out.


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